PSD

Revenue Operations Manager – RevOps

PSD

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$90,000 - CA$110,000 per year

About the role

  • Partner with Business Development, Marketing, Customer Success, and Finance to support revenue strategy, forecasting, and annual planning.
  • Own revenue reporting, pipeline health metrics, and forecasting accuracy across the full customer lifecycle.
  • Develop and maintain pipeline forecasting models, KPI dashboards, and executive-level reporting (including Board-ready materials).
  • Identify risks and opportunities across pipeline stages, segments, and territories, and surface insights to leadership.
  • Support territory planning, quota setting, and basic capacity modeling aligned to growth targets.
  • Drive consistent operating cadence including forecast calls, pipeline reviews, and QBR reporting.
  • Design, document, and improve end-to-end GTM processes from lead through renewal and expansion.
  • Own CRM architecture, workflows, automation, and pipeline data hygiene (Salesforce).
  • Ensure data integrity and governance across the revenue tech stack and maintain a single source of truth for revenue data.
  • Manage system integrations across marketing automation, billing, support, and product tools.
  • Evaluate and implement GTM tools that improve productivity and reporting visibility.
  • Build automation to reduce manual work and increase system adoption.
  • Partner with Finance on ARR, bookings, churn, expansion, CAC, and LTV reporting.
  • Support revenue enablement initiatives related to systems, reporting, and process documentation.
  • Other duties as required.

Requirements

  • 5 years of experience in Revenue Operations, Sales Operations, or Business Operations within a high-growth software/SaaS company.
  • Experience supporting cross-functional GTM teams in high-growth or scaling environments.
  • Bachelor’s degree in Business, Finance, Analytics, or related field (or equivalent practical experience).
  • Strong hands-on expertise in Salesforce, including configuration, reporting, dashboards, and data governance.
  • Experience building and maintaining forecasting models and improving pipeline visibility and predictability.
  • Solid understanding of SaaS metrics including ARR, MRR, bookings, churn, expansion, CAC, LTV, win rates, and sales cycle analysis.
  • Experience supporting structured sales processes, including enterprise or mid-market sales motions.
  • Proficiency in Excel or Google Sheets (advanced formulas, pivot tables, modeling) and familiarity with BI/reporting tools.
  • Ability to translate data into actionable insights for senior leadership and support executive reporting needs.
  • Strong project management, communication, and stakeholder management skills.
  • Quick learner with ability to multitask, work independently, think critically and problem solve.
  • Strong analytical abilities to understand the 'why' and 'how' of data, and can tell the story behind it.
  • Strong executive communication skills and experience with preparing executive level reports and presentations.
Benefits
  • Competitive Compensation: We offer competitive salaries that recognize your skills and experience.
  • Wellness Coverage: Enjoy a comprehensive health and wellness benefits package that keeps you and your family secure and healthy.
  • Flexible Working: Work where you thrive! Enjoy remote work flexibility (specific regional options apply) while staying connected to our supportive team.
  • Work-Life Balance: Benefit from Flex Hours to manage your personal life and Paid Time Off (PTO) so you can fully recharge.
  • Unwind Early: Say hello to summer with our popular Summer Fridays—shorter work weeks to help you kick-start the weekend.
  • Culture & Community: Participate in fun social events (both virtual and in-person) and contribute to charity initiatives as part of our community focus.
  • Career Growth: Our Career Framework provides clear, structured paths for growth and ongoing learning, ensuring you reach your professional goals.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
revenue operationssales operationsbusiness operationsforecasting modelspipeline visibilitySaaS metricsdata governanceproject managementExcelGoogle Sheets
Soft Skills
communicationstakeholder managementanalytical abilitiesproblem solvingmultitaskingcritical thinkingquick learnerability to translate data into insightsexecutive communicationindependent work