Associate

• Address all incoming reservation correspondences received via phone call, text message and email.
• Reservation coordination for multiple locations: approving reservations, updating reservations, cancelling reservations, etc.
• Arranging ground transportation as needed based on reservation requests.
• Coordination of food and/or amenity requests in collaboration with all relevant departments.
• Assisting with all general inquiries received via phone call and email such as but not limited to: Membership rates, PS services, general questions, etc.
• Able to proficiently use Microsoft Office and learn CRM Dynamics platforms.

Member Services Associate