Director, Voluntary Benefits
Prudential Financial
full-time
Posted on:
Location Type: Office
Location: Scottsdale • Arizona • United States
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Job Level
About the role
- Grow and protect voluntary revenue through participation in customer & broker meetings, the sale of new business and additional issuance and by driving increased enrollment results.
- Ensure market leading service and enrollment solutions, and retention of customers.
- Provide strategic direction on voluntary benefit products and services as well as industry trends to Prudential regional distribution teams.
- Partner with regional Distribution segment leads and Underwriting to build business plans that will assist in the achievement of new issue, enrollment and persistency targets.
- Recommend development of voluntary/worksite solutions for employers and brokers with underwriting, enrollment and operations.
- Serve as a subject matter expert for professional development and product knowledge, market dynamics, ensuring Distribution employees within assigned regions have the right support, tools and resources to grow our voluntary market share.
- Champion continuous improvement to increase customer satisfaction for our voluntary benefit products and services.
- Collaborate with internal business partners to ensure producer and customer needs are understood, satisfied and in alignment with overall Group Insurance strategy.
Requirements
- A minimum of 8 years proven sales experience in the voluntary/worksite benefits marketplace, including products such as Critical Illness, Accident, Hospital Indemnity, Permanent Life, Voluntary STD, Legal, and Identify Theft.
- Proven track record with creating enrollment and service solutions delivering outcomes.
- Exceptional knowledge of and relationships in the broker/producer, enrollment firm and platform community.
- Proven ability to create a positive work environment, with a focus on transparency, execution and teamwork.
- Exceptional communication, influencing and partnership skills, delivering results through a cross-functional team and matrix environment.
- Collaborative team player with the ability to influence key strategies and build / maintain strong relationships across an organization.
- Ability to deal with ambiguity in a matrixed organization; ability to guide, influence and navigate effectively across multiple functional areas to achieve business objectives.
- Strong understanding of the voluntary/worksite insurance industry from a market and underwriting perspective, including the ability to analyze and understand financial and performance metrics.
- Ability to focus externally including identifying business trends, changes in market conditions, and competitor activity.
- Active Life and Health Insurance license or obtained within 30 days of hire.
- Must be willing to travel up to 50%.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experienceenrollment solutionsservice solutionsvoluntary benefitsCritical IllnessAccidentHospital IndemnityPermanent LifeVoluntary STDLegal
Soft Skills
communication skillsinfluencing skillspartnership skillsteamworkcollaborationtransparencyexecutionability to deal with ambiguityrelationship buildingstrategic influence
Certifications
Active Life Insurance licenseActive Health Insurance license