Account Manager – National Accounts
Prudential Financial
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • United States
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Salary
💰 $106,000 - $174,900 per year
About the role
- Establishing and maintaining cooperative relationships with customers, brokers, consultants, and internal business partners
- Resulting in increased sales revenue, customer persistency, and customer satisfaction with existing Group Life & Disability National Account cases
- Working closely with Account Executives in executing customer-specific business plans that are linked to Group Insurance goals and objectives
- Business Development
- Coordinating Marketing, Sales, and Support service for assigned accounts
- Possessing an understanding of customers’ requirements and initiating actions that maintain high levels of customer satisfaction
- Proactively partnering with internal contacts to facilitate timely resolution of issues or problems presented by customers and/or brokers
- Presenting products, services, and plan design information to meet customer needs
- Addressing customer questions and concerns regarding any aspect of our product offering
- Providing guidance to junior staff
Requirements
- 2-3 years’ experience in Group Insurance and benefits
- Customer management experience (preferred)
- Experience in Group Insurance underwriting or financials (a plus)
- Strong customer service focus
- A detail-orientated individual with strong analytic, organization and time management skills
- Excellent communication skills
- A solid knowledge of Prudential’s Group Insurance product and services
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
Group Insuranceunderwritingfinancial analysis
Soft Skills
customer managementcustomer serviceanalytical skillsorganizational skillstime managementcommunication skillsrelationship building