Director, Benefit Education Solutions
Prudential Financial
full-time
Posted on:
Location Type: Office
Location: Newark • New Jersey • United States
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Salary
💰 $147,100 - $220,700 per year
Job Level
About the role
- Lead our team’s management and delivery of client-facing education and support content
- Act as the primary liaison to Group Insurance Marketing for all initiatives in the HR Tech and Enrollment space
- Responsible for leading and executing strategies needed to enhance our delivery and support for benefit education
- Have people management responsibilities over the managers and specialists who execute on delivering these capabilities
- Work alongside leaders in Prudential’s Group HR Tech & Enrollment Solutions team, in addition to working with other areas including Distribution, Operations and Product
Requirements
- 5+ years in benefits enrollment communications/operations at a carrier, ben‑tech, consulting firm, or large employer
- Deep knowledge of plan design artifacts (UWDs/benefit grids), how they translate into employee‑facing materials, and common pitfalls in accuracy and readability.
- Experience standing up vendor solutions (SaaS/AI‑assisted content or similar), including POCs, KPIs, and governance.
- Strong partnership skills with Marketing, Product, Legal/Compliance, Privacy/Vendor Governance; ability to simplify complex requirements and drive crisp decisions.
- Excellent written communication and editorial judgment.
- Familiarity with Pasito or comparable benefits delivery and decision‑support platforms; experience with highlight sheets/microsites.
- Experience with ben‑tech ecosystems (e.g., benefits admin platforms, HRIS), and content tools (e.g., Workfront, SharePoint, Adobe).
- Exposure to AI‑assisted content management and generation tools.
Benefits
- Medical, dental, vision, life insurance, disability insurance
- Paid Time Off (PTO)
- Leave of absences, such as parental and military leave
- 401(k) plan with company match (up to 4%)
- Company-funded pension plan
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
- Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service
- Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefits enrollment communicationsplan design artifactsvendor solutionsSaaSAI-assisted contentPOCsKPIsgovernancecontent managementcontent generation
Soft skills
people managementpartnership skillswritten communicationeditorial judgmentsimplifying complex requirementsdriving decisions