Prudential Financial

Associate Disability Claims Examiner – Virtual

Prudential Financial

full-time

Posted on:

Location Type: Hybrid

Location: Newark • New Jersey • New York • United States

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Salary

💰 $42,000 - $69,300 per year

About the role

  • Will effectively and accurately manage a block of routine Disability claims.
  • Focus on customer experience to deliver the best experience for our customers.
  • Demonstrate ability to deliver accurate, dependable, and trustworthy service to our customers.
  • A strong customer focus evidenced through maintaining customer relationships.

Requirements

  • 1 year in Short Term Disability claim management, or related health claim field experience desired.
  • Strong written and verbal communication skills demonstrated in previous work experience (preference for Bilingual verbal communication in Spanish and English)
  • Proven customer service skills.
  • Claim/risk management skills and technical knowledge in contract interpretation and administration.
  • PC skills required (i.e., Windows based environment; Word; Excel; PowerPoint).
  • It’d be a plus if you had: Bi-Lingual in Spanish and English languages.
  • Success in achieving Individual Development goals.
  • Results oriented with an ability to organize and analyze information.
  • Strong organization, critical thinking and time management skills.
  • Demonstrated ability to adapt to the changing needs of an organization.
Benefits
  • Medical, dental, vision, life insurance, disability insurance
  • Paid Time Off (PTO)
  • Leave of absences, such as parental and military leave
  • 401(k) plan with company match (up to 4%)
  • Company-funded pension plan
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Disability claim managementClaim managementRisk managementContract interpretationContract administrationPC skillsWindowsMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Soft skills
Customer focusWritten communicationVerbal communicationBilingual communicationCustomer serviceOrganizationCritical thinkingTime managementDependabilityAdaptability