Customer Account Manager, Account Manager
Prowerb GmbH
full-time
Posted on:
Location Type: Office
Location: Kleve • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Management of an assigned customer portfolio.
- Handling customer inquiries and processing quotations and invoicing.
- Professional handling of troubleshooting and processing customer complaints.
- Participation in client-side and internal regular meetings.
Requirements
- Completed commercial vocational training or degree.
- Professional experience in account management is an advantage.
- Proficient use of MS Office.
- Good command of English.
- Experience in a B2B environment.
- Strong service orientation and hands-on mentality.
- Goal- and solution-oriented working approach.
- Comfortable working in rapidly changing situations.
- Structured work style and attention to detail when handling commercial processes.
- Negotiation skills and confidence when dealing with decision-makers.
Benefits
- Development opportunities for your position within an innovative company.
- Modern working conditions in a collegial and motivated team.
- Flexible working hours with the option to work from home.
- Company events (summer party and Christmas party) and numerous employee events.
- Employee discounts, company bike leasing (JobRad), company pension plan and free beverages.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementquotation processinginvoicingtroubleshootingcustomer complaint processingcommercial processes
Soft skills
service orientationhands-on mentalitygoal-orientedsolution-orientedadaptabilitystructured work styleattention to detailnegotiation skillsconfidence
Certifications
commercial vocational trainingdegree