Prowerb GmbH

Account Manager

• Manage and develop a dedicated client portfolio – from SMEs to large corporations
• Provide strategic consulting on promotional product solutions and develop creative concepts
• Project management – from inquiry to final delivery
• Act as the link between clients, purchasing, production and logistics

Account Manager – Promotional Products/Merchandise

• Responsible for managing an assigned customer portfolio.
• Handle customer inquiries and manage quotation and invoicing processes.
• Provide professional troubleshooting and manage customer complaints.
• Participate in client-facing and internal regular meetings.

Customer Representative – Account Manager

Manager

• Create and maintain project and T-minus schedules in coordination with the client.
• Manage, coordinate and implement agreed projects.
• Control internal and external processes, including reporting.
• Proactively communicate with the client to understand requirements.
• Manage resources through effective collaboration with internal teams and external partners.
• Analyze critical processes and lead necessary optimizations.

Project Manager, Customer Projects

Inside Sales

• Customer support and development, including generating creative ideas and preparing product presentations
• Handling customer inquiries and conducting price and product research
• Independent quotation and order processing, including deadline tracking
• Monitoring the market and analyzing competitors
• Managing an assigned customer portfolio
• Professional handling of troubleshooting and customer complaints

Account Manager – Promotional Products/Merchandise

Customer Representative – Account Manager

Project Manager, Customer Projects

Inside Sales – Promotional Products & Merchandise