Senior Service Engineer, Print Administrator – VPSX SME
Providence
Senior Service Engineer, Print Administrator – VPSX SME
Providence
full-time
Posted on:
Location Type: Remote
Location: Remote • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $64 - $109 per hour
Job Level
Senior
About the role
- Work in partnership with developers, testers, and program managers to design, operate, grow, and improve large-scale, computer-based services
- Collaborate to establish appropriate prioritization of Live Site requirements
- Influence software engineering team members in translating requirements into service architecture to meet Quality of Service Expectations
- Use logic and reasoning to drive behavior, process, and priority decisions
- Lead discussions about service architecture
Requirements
- Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and work experience
- 5 or more years of related experience
- Experience in automation, specifically related to deployment, recovery, or other manual processes
- Experience with n-tier solutions
- Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)
- Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations
- Experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements
- Experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Experience in problem solving using systematic procedures and investigating problems utilizing root cause analysis
Benefits
- Health care benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- Paid parental leave
- Paid vacations
- Paid holidays
- Paid time off for health issues
- Retirement 401(k) Savings Plan with employer matching
- Voluntary benefits
- Well-being resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
automationdeploymentrecoveryn-tier solutionsresilience modelingfailure mode analysisservice architectureroot cause analysisdata analysismetrics
Soft skills
collaborationinfluenceleadershipproblem solvinglogical reasoningprioritizationcommunication
Certifications
Bachelor's Degree in Computer EngineeringBachelor's Degree in Computer ScienceBachelor's Degree in MathematicsBachelor's Degree in Engineering
