Call Center Representative
Providence
full-time
Posted on:
Location Type: Hybrid
Location: Portland • Oregon • United States
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Salary
💰 $19 - $29 per hour
Job Level
About the role
- Support the Call Center Team and internal departments by advocating on behalf of Providence Medical Group patients.
- Help patients navigate through the managed care system.
- Responsible for the resolution of customer inquiries through multiple channels.
- Upkeep of resources to remain current and coordination of special projects and events.
Requirements
- 1 year of Customer service experience.
- 1 year of medical office or health care experience (preferred).
- Basic experience with electronic medical records and/or computerized billing systems (preferred).
- Medical terminology experience (preferred).
Benefits
- Comprehensive benefits package including health care benefits (medical, dental, vision)
- 401(k) Savings Plan with employer matching
- Life insurance
- Disability insurance
- Time off benefits (paid parental leave, vacations, holidays, health issues)
- Voluntary benefits
- Well-being resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
electronic medical recordscomputerized billing systemsmedical terminology
Soft Skills
customer serviceadvocacycommunicationproblem resolutioncoordination