Principal Service Engineer, Supply Chain, Virtual
Providence
full-time
Posted on:
Location Type: Office
Location: Everett • Washington • United States
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Salary
💰 $61 - $121 per hour
Job Level
About the role
- Become the technical heartbeat behind large-scale, high-impact systems used by caregivers
- Partner early with developers, testers, and PMs to architect resilient, secure, lightning-fast services
- Continuously evolve systems through innovation, automation, deep diagnostics, and operational excellence
- Design end-to-end service delivery systems
- Shape best practices and own service health
- Drive cost-efficient scaling and develop strategic workflows
- Mentor the next generation of engineers
Requirements
- Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and experience
- 8 or more years of related experience
- Strong experience in automation, specifically related to deployment, recovery, or other manual processes
- Strong experience with n-tier solutions
- Strong experience with resilience modeling (failure mode analysis)
- Ability to simulate service outages for point solutions (automated) and platforms (manually)
- Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations
- Strong experience leading and representing the Service in backlog discussions and standups
- Strong experience leveraging data and metrics to drive behavior, process, and priority decisions
- Strong experience in advanced problem solving using systematic procedures
Benefits
- Comprehensive benefits package including health care benefits (medical, dental, vision)
- Retirement 401(k) Savings Plan with employer matching
- Life insurance
- Disability insurance
- Paid parental leave
- Vacation and holiday time off
- Well-being resources
- Voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
automationn-tier solutionsresilience modelingfailure mode analysisservice architectureQuality of Servicedata analysisadvanced problem solvingsystem diagnosticsservice delivery systems
Soft Skills
mentoringinfluencingcollaborationleadershipcommunicationstrategic thinkingproblem solvinginnovationoperational excellencecost efficiency
Certifications
Bachelor's Degree in Computer EngineeringBachelor's Degree in Computer ScienceBachelor's Degree in MathematicsBachelor's Degree in Engineering