Providence

Associate Patient Financial Counselor

Providence

full-time

Posted on:

Location Type: Hybrid

Location: PortlandOregonUnited States

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Salary

💰 $20 - $30 per hour

About the role

  • Interact with patients and their families to resolve patient accounts through financial clearance
  • Collect payments and obtain sponsorship for financial assistance
  • Determine eligibility for Providence St. Joseph Health Financial Assistance
  • Provide education and facilitate completion of Medicaid/MediCal applications
  • Make referrals for enrollment support

Requirements

  • H.S. Diploma or GED
  • 2 years of experience in a hospital, clinic, or healthcare business office preferred
  • 2 years of experience in automated, computerized account follow-up system, preferably in Epic
  • Knowledge in reimbursement of health care accounts from insurance companies preferred
  • Previous experience with medical and health plan terminology
Benefits
  • Health care benefits (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • Retirement 401(k) Savings Plan with employer matching
  • Paid parental leave
  • Paid vacations
  • Paid holidays
  • Well-being resources
  • Voluntary benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial clearancepayment collectioneligibility determinationMedicaid applicationMediCal applicationaccount follow-upreimbursement knowledgemedical terminologyhealth plan terminology
Soft Skills
patient interactionfamily communicationproblem resolutioneducation facilitationreferral making
Certifications
H.S. DiplomaGED