Provi

Distributor Account Manager

Provi

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • Texas • United States

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Salary

💰 $73,500 - $85,000 per year

About the role

  • Managing a large portfolio of Distributor Partners and serving as a highly responsive, organized point of contact for day-to-day questions and requests
  • Driving adoption of Provi’s core tools by communicating best practices through written outreach, quick calls, and scalable trainings
  • Monitoring distributor performance metrics, identifying risks or opportunities at scale, and taking action to drive active retailers and GMV
  • Partnering closely with Support and internal teams to help resolve issues efficiently while maintaining distributor trust and momentum
  • Identifying opportunities to expand usage of Provi tools through consistent, value-driven touchpoints
  • Owning the distributor contract renewal process across a large portfolio, ensuring timely renewals and identifying opportunities for standard price adjustments while maintaining strong retention and satisfaction

Requirements

  • Execution & Organization: Highly organized and able to manage competing priorities across a large book of business with speed and accuracy
  • Clear Communicator: Strong written and verbal communication skills, especially in fast-paced, high-volume environments
  • Customer-Focused: Empathetic and solution-oriented, able to provide value even with limited time and touchpoints
  • Ownership Mentality: Proactive, reliable, and comfortable taking initiative with minimal oversight
  • Team Player: Collaborative, positive, and effective when working cross-functionally with other internal teams like Customer Support
Benefits
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Applicant Tracking System Keywords

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Soft Skills
executionorganizationclear communicationcustomer-focusedownership mentalityteam playerempathysolution-orientedproactivecollaborative