ProTrans

Logistics Coordinator – Sun-Wed

ProTrans

full-time

Posted on:

Location Type: Office

Location: DuncanSouth CarolinaUnited States

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About the role

  • The Logistics Coordinator handles transactional work on the accounts and will work closely with transportation providers (Carriers) and internal support teams to identify opportunities for improvement.
  • The Logistics Coordinator is the primary transactional based day-to-day contact and covers the customer service role at plant level.
  • The Logistics Coordinator will play a key role in achieving ProTrans objectives and contribute to identifying, analyzing, and developing supply chain solutions to improve Customer’s experience.
  • Serve as an integral point-of-contact stationed between both ProTrans and Customer.
  • Interact with varying levels of management and operations within a matrixed organization.
  • Remain compliant with Customs and C-TPAT regulations and procedures.
  • Ability to adapt and react to frequently changing circumstances within logistics.
  • Strong ability in time management and the maintenance of several occurring tasks and projects.

Requirements

  • Critical Thinking / Problem Solving.
  • +1 year of industry experience within logistics and supply chain and/or bachelor’s degree in Logistics, Transportation or business-related field.
  • Automotive logistics experience preferred but not required.
  • Willing to travel both nationally and internationally to customer locations within the ProTrans International network.
  • Experience using web-based business intelligence tools and Microsoft Office.
  • Solid verbal and written communication skills in English (bi-lingual abilities in Spanish is preferred).
  • Ability to read and interpret document such as safety rules, operating and maintenance instructions, and procedure manuals in English and Spanish.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively in English and Spanish before a group of customers or employees of organization.
  • Ability to apply concepts such as fractions, percentages, ratios, trends, statistical techniques and proportions to practical situations.
  • Ability to solve practical problems, collect data, establish facts, and draw valid conclusions.
Benefits
  • Communicate with LTL carriers to confirm pickups and deliveries exceptions and perform check calls in ProTrans’ TMS System.
  • Facilitate successful border crossing operation in conjunction with Border Crossing team and notify Customers about any deviation on customs process at the border.
  • Responsible for arranging the expedite shipment needs of the Customer and effectively communicating with ProTrans’ Expedite team.
  • Assist Customers plants with daily operational issue resolution.
  • Responsible for escalating service level issues to Operations Manager.
  • Communicate holiday schedules to customers and/or any internal adjustment at ProTrans.
  • Responsible for ensuring the customer is aware of any exceptions in performance, delays etc.
  • Responsible for ensuring reporting is distributed as necessary (daily, weekly, monthly).
  • Work with ProTrans’ Account Receivable team to secure billing process on a timely manner.
  • Logistics Plan Management: responsible for fully understanding the logistics plan for their customers.
  • Gather, understand, and submit complete changes/adjustments to the plan.
  • Responsible for entering bid requests as necessary to accommodate the plan and adjustments to the plan.
  • Responsible for ensuring unplanned requests are handled for the customer.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logisticssupply chainproblem solvingtime managementdata analysisstatistical techniquesreport writingdocument interpretation
Soft Skills
critical thinkingcommunicationadaptabilitycustomer serviceinterpersonal skills