Protolabs

Global Product Director

Protolabs

full-time

Posted on:

Location Type: Hybrid

Location: Maple Plain • Minnesota • United States

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Salary

💰 $136,900 - $205,300 per year

Job Level

Lead

About the role

  • Own the rolling 3-year product line strategy and roadmap, aligned to Protolabs’ enterprise growth, margin, and customer experience objectives
  • Define product positioning (speed, cost, precision, flexibility) based on customer needs and competitive differentiation
  • Translate strategy into annual operating plans, revenue targets, margin goals, and KPI commitments
  • Serve as the executive “GM-like” owner of the product line business performance, in partnership with Sales, Marketing and Operations leadership
  • Coordinate cross-functional execution to deliver product line revenue growth, new customer acquisition, retention, and gross margin improvement
  • Own and track key KPIs including revenue, margin, conversion rates, utilization, lead time, on time delivery, quality, and NPS
  • Drive disciplined portfolio decisions, including capability expansion, rationalization, and partner utilization
  • Partner with Finance and Operations on ROI modeling, capital allocation, and margin optimization decisions
  • Own market intelligence and opportunity sizing (TAM/SAM, segment prioritization, customer needs)
  • Maintain a deep understanding of competitor capabilities, pricing models, lead times, materials, and service differentiation
  • Integrate macro trends (automation, AI-enabled manufacturing, sustainability, on-demand production) into product strategy
  • In conjunction with Director of Market Research, represent the voice of the customer across Protolabs, incorporating insights into roadmaps and investment decisions
  • Partner with GTS, Engineering, and Operations to evolve manufacturing capabilities, materials, tolerances, finishes, and processes
  • Prioritize automation, AI-enabled quoting, DFM, and operational efficiency initiatives that improve customer experience and margin
  • Ensure roadmap initiatives are delivered with clear business cases, success metrics, and operational readiness
  • Drive innovation across both offerings and business models to stay ahead of customer and market demands
  • Lead product commercialization in partnership with Sales and Marketing, including launches, campaigns, enablement, and training
  • Define value-based pricing strategies in collaboration with Pricing and Finance
  • Working with Marketing, ensure product messaging clearly articulates customer value relative to competitive alternatives
  • Support sales execution through clear positioning, competitive playbooks, and differentiated value propositions
  • Own product line deliverables including Product Strategy Decks, Monthly Product Business Reviews, Innovation Pipeline Tracking, Competitive Playbooks
  • Provide clear, data-driven updates to the Executive Leadership Team on performance, risks, and investment priorities
  • The Global Product Director is expected to operate as a senior enterprise leader, not a functional specialist.
  • Lead through influence in a complex, matrixed global organization
  • Balance strategic vision with hands-on execution rigor
  • Make data-driven, customer-centric decisions with strong financial discipline
  • Model accountability, integrity, and bias for action
  • Build strong partnerships across Operations, Technology, Sales, Marketing, Finance, and the Partner Network

Requirements

  • Direct experience with Injection Molding and 3D Printing manufacturing processes
  • Bachelor’s degree in Engineering, Technology, or Business; MBA or advanced degree preferred
  • 5+ years (8+ without MBA) of B2B product management or product line leadership experience in a business exceeding $50M in revenue
  • Proven track record owning product P&L, growth, and margin outcomes
  • Strong technical acumen and experience working with engineering and manufacturing organizations
  • Demonstrated expertise in market sizing, segmentation, voice of customer, value proposition development, and value-based pricing
  • Experience leading cross-functional, global teams and complex initiatives
  • Excellent executive communication and stakeholder management skills
  • Willingness to travel up to ~25% domestically and internationally
Benefits
  • Salary, Bonus, Long Term Incentives
  • Health Insurance: Traditional OR High Deductible plan
  • Flexible Spending Accounts
  • Health Savings Account (including employer contributions)
  • Dental & Vision
  • Basic and Supplemental Life Insurance
  • Short-Term & Long-Term Disability
  • Paid caregiver leave
  • PTO + Holiday Pay + Wellness Hours + Volunteer Hours
  • 401k with company match & immediate vest
  • Employee Stock Purchase Program at a 15% discounted rate
  • Matching grants through Protolabs foundation
  • And More!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Injection Molding3D Printingproduct managementP&L managementmarket sizingsegmentationvalue proposition developmentvalue-based pricingKPI trackingROI modeling
Soft Skills
executive communicationstakeholder managementcross-functional leadershipstrategic visionhands-on executioninfluenceaccountabilityintegritycustomer-centric decision makingfinancial discipline
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in TechnologyBachelor’s degree in BusinessMBA