Protocol Behavioral Health

Lead Behavioral Health Care Manager

Protocol Behavioral Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $85,000 - $95,000 per year

Job Level

Senior

About the role

  • Lead a team of BHCMs with the following responsibilities (60% of your time):
  • - Provide training as needed to BHCMs to deliver evidence-based treatments to cancer patients
  • - Review BHCM sessions for quality assessments and provide feedback to BHCMs for improvement
  • - Track KPIs of BHCMs and support them in achieving targets, such as timely completion of documentation
  • - Conduct audits of session notes to ensure compliant documentation
  • - Proactively identify challenges for BHCMs and identify solutions in collaboration with clinical leadership
  • - Participate in rotating business hours on-call for patient safety concerns and risk-assessments
  • - Evaluate BHCMs job performance and develop improvement plans as needed
  • Conduct direct patient care via Collaborative Care Model (40% of your time), which includes:
  • - Conduct structured assessments of mental and behavioral health and functioning of oncology patients referred by partner cancer centers and clinics.
  • - Develop treatment plans based on assessment results using Protocol’s evidence-based modular treatment approach.
  • - Implement treatment modules and conduct ongoing progress assessment to guide next steps in care and make changes as indicated by patient progress.
  • - In accordance to CoCM, maintain a patient registry, participate in weekly consultations with psychiatrist, and communicate & collaborate with oncology teams about patient progress and recommendations
  • - Maintain licensure in home state and obtain licensure in other states as requested by Protocol (licensure costs will be covered by Protocol).
  • - Perform other duties as assigned.

Requirements

  • Licensed mental health providers with 2+ years experience treating patients with chronic/serious medical illness
  • 1+ years of experience leading a team. A plus if experience managing a remote team across multiple states
  • Consistent use of data to support decision-making
  • Strong skills in communication and working on diverse teams
  • Ability to balance business needs with clinical priorities
  • Comfort in a fast-paced environment with frequent change
  • Ability to support a caseload of patients of different diagnoses, backgrounds and cultures, and with varying degrees of acuity.
  • Ability to deliver care in a virtual setting.
  • Experience supporting patients with suicidal ideation and/or trauma.
Benefits
  • Extensive training in evidence-based treatment modules for cancer patients and ongoing consultation and professional development opportunities aligned with psycho-oncology care
  • We make sure you get the care you need by providing medical, dental, and vision insurance
  • A 401k to save for your future
  • Flexible paid time off so that you have the time away from work to decompress and take care of what you need
  • Malpractice insurance covered by us!
  • We cover the cost for any continued education and license renewals that are required for you to take care of our patients
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
evidence-based treatmentsquality assessmentsKPI trackingcompliant documentationstructured assessmentstreatment plansprogress assessmentpatient registryCollaborative Care Modelremote team management
Soft Skills
communicationteam leadershipproblem-solvingadaptabilitycultural competencedecision-makingcollaborationpatient caretime managementempathy
Certifications
licensed mental health provider