Protera

Full-stack Engineer

• Foster close collaboration between Engineering and Operations.
• Understand how time being spent by Operations can improve through tooling and/or AI Agents.
• Curate and manage the feedback loop between operators, consumers, and the development team.
• Identify features that are additive to Protera’s valuation, in terms of savings or marketable opportunities.
• Disqualify features that would not return sufficient ROI.
• Develop a deep understanding of our existing systems, services, and architecture to quickly assess the complexity and implications of proposed features.
• Advocate for best practices in design, performance, and maintainability across feature development.
• Contribute to architectural and design discussions with an emphasis on delivering elegant, sustainable solutions.
• Define measurable success criteria for new product features in collaboration with analytics and product management.
• Track post-launch adoption, performance, and engagement to ensure our investments are driving user and business value.
• Partner with teams to iterate and refine based on real-world usage and data insights.
• Act as a bridge between multiple engineering teams to ensure consistency, share context, and promote reuse of platform components.
• Mentor and influence engineers across the organization to align on product-centric thinking and data-driven decision-making.

Product Engineer

Software Engineer

• **Responsibilities**
• AI Agent Development
• - Design, build, and deploy AI agents that integrate with our processes and operational systems.
• - Implement agent logic, reasoning, and orchestration using frameworks and APIs that enable dynamic decision-making and contextual awareness.
• - Develop robust interfaces between agents and core systems (e.g., Monitoring Systems, Public Cloud, Elasticsearch, internal APIs).
• Systems Architecture & Engineering
• - Architect scalable and fault-tolerant agent infrastructures that can handle real-time workloads.
• - Write high-performance, maintainable code in Go, Python, or TypeScript to support agent pipelines, integrations, and orchestration layers.
• - Ensure that AI systems follow best practices for observability, testing, and performance tuning.
• Integration & Platform Collaboration
• - Collaborate with backend and infrastructure teams to align AI systems with our broader architecture and security standards.
• - Contribute to SDKs, internal libraries, and service APIs that make agent functionality reusable across teams.
• - Integrate with external data and developer platforms, such as AWS/Azure/GCP, Elasticsearch, ServiceNow, and other APIs to enable agent reasoning and context retrieval.
• Research & Continuous Improvement
• - Stay current on emerging agentic frameworks, retrieval-augmented generation (RAG), and multi-agent orchestration techniques.
• - Prototype and evaluate new tools and approaches for improving agent performance, contextual awareness, and adaptability.
• - Champion best practices for safe and explainable AI usage within engineering workflows.

AI Agent Developer

Security Engineer

• We are seeking a Senior Public Cloud Engineer with 12+ years of experience and extensive hands-on experience in designing, implementing, and maintaining enterprise-scale public cloud infrastructure across AWS, Azure, and/or GCP.
• This role focuses on end-to-end cloud lifecycle management, including architecture design, IaC-based deployments, operational maintenance, and optimization for security, scalability, and reliability.
• The candidate will be responsible for driving cloud adoption, operational excellence, and platform standardization while maintaining and evolving existing cloud environments.
• Lead the end-to-end implementation of public cloud infrastructure using IaC: Terraform, CloudFormation, Azure Bicep, Pulumi.
• Integrate cloud services with on-prem systems, SaaS solutions, and hybrid environments.
• Implement CI/CD pipelines for automated provisioning, testing, and deployment of cloud resources.
• Maintain and manage existing cloud environments for availability, performance, and cost optimization.
• Implement automated monitoring, logging, alerting, and remediation for cloud resources.
• Conduct infrastructure health checks, patching, updates, and capacity planning.
• Collaborate with security teams for audit readiness, regulatory compliance, and secure-by-default deployments.
• Optimize cloud performance, cost, and resource utilization.

Senior Cyber Security Engineer

Compliance

• Lead the end‑to‑end vulnerability management lifecycle—spanning discovery, analysis, reporting, remediation guidance, and closure—for Protera Technologies and its clients.
• Manage the full vulnerability lifecycle from asset onboarding and scan configuration through triage, tracking, remediation coaching, and verified closure.
• Ensure alignment with applicable configuration and security standards (e.g., NIST, PCI DSS) and provide audit ready evidence.
• Perform vulnerability and configuration assessments; deliver timely, accurate assessment reports tailored for technical and non‑technical stakeholders.
• Design, implement, and maintain dashboards and visualizations that demonstrate assessment coverage, risk posture, and remediation effectiveness for internal and client audiences.
• Produce executive summaries, technical deep‑dives, and KPI packs (weekly/monthly/quarterly) for Protera Technologies clients.
• Track and report SLA performance, exposure trends, MTTR, risk reduction, and exception/acceptance statuses.
• Validate data quality across scanners and CMDB sources; reconcile false positives/duplicates; document scope and methodology.
• Present findings in governance forums, QBRs, and remediation working sessions; capture actions and owners.
• Implement and refine processes, capabilities, and techniques for vulnerability management and security testing; drive ongoing platform maintenance and upgrades.
• Track vulnerability disclosures and threat intelligence; rapidly assess relevance, prioritize assets, and coordinate accelerated scans/mitigations.
• Communicate actionable alerts to internal and external teams regarding threats to network, application, and OS platforms for Protera Technologies and its clients.
• Serve as an escalation point for scanning and testing issues; provide clear remediation guidance and compensating controls.
• Support risk assessments, control selection, and corrective action plans; assist with audit requests and evidence collection.
• Define, implement, and continuously improve KPIs/OKRs and operational metrics related to vulnerability management and reporting.
• Develop and maintain security writeups, standard operating procedures, runbooks, and client‑facing documentation.
• Maintain strict confidentiality and handle sensitive client data responsibly.

GRC Analyst

Security Operations

• The SOC Analyst is responsible for maintaining the organization’s cybersecurity posture through continuous monitoring, detection, and incident response.
• Using advanced technologies such as Endpoint Detection and Response (EDR), Security Information and Event Management (SIEM), Network Detection and Response (NDR), File Integrity Monitoring (FIM), and Next-Gen Antivirus (NGAV), the analyst identifies and mitigates security threats in real time.
• This role also contributes to the design and development of automated playbooks using Security Orchestration, Automation, and Response (SOAR) platforms to streamline response workflows and improve SOC efficiency.
• The analyst collaborates across teams to strengthen detection logic, enhance processes, and ensure proactive defense against evolving cyber threats.
• Threat Monitoring & Detection
• Monitor and analyze security alerts from SIEM, EDR, NDR, FIM, and Antivirus platforms to detect potential threats.
• Perform correlation and pattern analysis across multiple data sources to identify anomalies and sophisticated attack behaviors.
• Continuously tune and optimize detection rules to reduce false positives and improve fidelity.
• Incident Response & Management
• Execute incident response lifecycle activities including triage, containment, eradication, and recovery following NIST standards.
• Document incidents thoroughly, providing root cause analysis, attack vectors, and corrective actions.
• Support post-incident reviews to identify control gaps and recommend security improvements.
• Playbook Development & Automation
• Develop, maintain, and enhance incident response playbooks and runbooks to ensure standardized handling of recurring alerts and use cases.
• Collaborate with senior analysts to build SOAR playbooks for automated enrichment, containment, and notification workflows.
• Align playbooks with MITRE ATT&CK and Cyber Kill Chain frameworks to ensure comprehensive coverage of adversarial tactics.
• Vulnerability & Risk Management
• Conduct regular vulnerability assessments and coordinate with IT teams for timely remediation.
• Evaluate system configurations and network architecture for potential risks and ensure secure baselines.
• Track and report on vulnerability remediation metrics.
• Security Tooling & Integration
• Manage and optimize EDR, SIEM, SOAR, FIM, NDR, and Antivirus tools to ensure operational readiness.
• Integrate data sources and automate workflows between platforms for improved incident visibility and response time.
• Provide input on the design and deployment of new security solutions.
• File Integrity & Endpoint Protection
• Monitor File Integrity Monitoring (FIM) systems to detect unauthorized modifications in critical files and directories.
• Analyze and respond to Antivirus/NGAV alerts to prevent and contain endpoint infections.
• Validate cleanup and verify systems post-remediation.
• Network Detection & Threat Intelligence
• Leverage NDR tools to identify lateral movement, command-and-control (C2) traffic, and exfiltration attempts.
• Incorporate Threat Intelligence Feeds (STIX/TAXII) for enhanced situational awareness and detection context.
• Conduct proactive threat hunting based on known TTPs (Tactics, Techniques, and Procedures).
• Reporting & Compliance
• Generate detailed reports and dashboards highlighting incident metrics, trends, and SOC performance (MTTD, MTTR, volume by category).
• Ensure compliance with standards like ISO 27001, SOC 2, GDPR, HIPAA, and NIST CSF.
• Support audits and assist in evidence gathering for compliance activities.

SOC Analyst

• Lead and coordinate Incident Response investigations for Protera Technologies and its customers
• Perform detailed analysis of logs and alerts to differentiate true security incidents from benign events
• Discover and correlate relationships between seemingly unrelated information to identify threats
• Conduct packet analysis of network traffic to obtain corroborating evidence for investigations
• Lead incident response calls with internal teams and clients, ensuring clear communication, updates, and coordinated remediation actions
• Provide guidance and mentorship to junior analysts on best practices, investigations, and tool usage
• Coordinate with internal teams and clients to provide effective incident handling, containment, and remediation support
• Continuously improve incident response and security operations procedures
• Handle escalated security incidents tools like, SIEM, EDR, ITSM, email, phone, or in-person interactions
• Manage security incidents through resolution and escalate or consult with leadership when required
• Tune, troubleshoot, and optimize SIEM, EDR, NDR, and other security monitoring systems
• Conduct proactive threat hunting and vulnerability assessments to identify emerging risks
• Serve as the primary point of contact for clients during critical security incidents, providing status updates, guidance, and recommendations
• Document all incident response actions and client communications to ensure audit readiness and post-incident reporting

Senior SOC Analyst

Cloud Engineer

• Design enterprise-grade cloud architectures covering compute, storage, networking, security, and identity.
• Define landing zones, multi-region deployments, hub-and-spoke topologies, and multi-account/subscription strategies.
• Translate business requirements into scalable, secure, and highly available cloud solutions.
• Produce detailed design documentation, architecture diagrams, and implementation guides.
• Lead the end-to-end implementation of public cloud infrastructure using IaC: Terraform, CloudFormation, Azure Bicep, Pulumi.
• Deploy cloud resources: VMs, containers, serverless, storage, databases, networking, IAM policies, and security configurations.
• Integrate cloud services with on-prem systems, SaaS solutions, and hybrid environments.
• Implement CI/CD pipelines for automated provisioning, testing, and deployment of cloud resources.
• Ensure deployments meet security, compliance, and operational standards.
• Maintain and manage existing cloud environments for availability, performance, and cost optimization.
• Implement automated monitoring, logging, alerting, and remediation for cloud resources.
• Conduct infrastructure health checks, patching, updates, and capacity planning.
• Resolve cloud performance, availability, and operational issues in a timely manner.
• Apply best practices for backup, disaster recovery, and failover.
• Design and maintain IaC frameworks and reusable modules for repeatable deployments.
• Implement policy-as-code and compliance-as-code controls within IaC pipelines.
• Automate infrastructure lifecycle management, including provisioning, updates, scaling, and decommissioning.
• Maintain and monitor policy enforcement, logging, and anomaly detection across cloud environments.
• Implement complex cloud networking solutions: VPC/VNet design, peering, transit hubs, private endpoints, and hybrid connectivity (VPN, Direct Connect, ExpressRoute).
• Configure load balancers, DNS, firewall policies, and micro-segmentation.
• Implement monitoring, alerting, and logging frameworks for operational visibility.
• Ensure high availability, disaster recovery, and auto-scaling for cloud workloads.
• Optimize cloud performance, cost, and resource utilization.
• Conduct proactive infrastructure tuning, fault testing, and resiliency validation.

CloudOps Architect

• SummaryAs a **CloudOps Engineer** at **Protera**, you will play a crucial role in maintaining and optimizing our cloud infrastructure. You will be responsible for monitoring and managing cloud services, ensuring the performance and reliability of our cloud applications, and automating processes to enhance operational efficiency. You will work closely with development teams to improve deployment practices and manage incidents in a fast-paced environment.
• **Key Responsibilities**
• Monitor cloud infrastructure performance and reliability to ensure optimal service delivery.
• Automate deployment processes using Infrastructure as Code (IaC) tools like Terraform.
• Implement and manage CI/CD pipelines to streamline application releases.
• Collaborate with development teams to integrate DevOps practices into application lifecycles.
• Troubleshoot cloud architecture and application issues to ensure minimal downtime.
• Conduct security assessments and implement best practices to secure cloud environments.
• Document processes and maintain configurations and operational standards.

CloudOps Engineer

• Responsible for maintaining cybersecurity posture through continuous monitoring, detection, and incident response.
• Use advanced technologies like EDR, SIEM, NDR, FIM, and NGAV to identify and mitigate security threats.
• Develop automated playbooks using SOAR platforms to streamline response workflows.
• Collaborate across teams to enhance detection logic, improve processes, and ensure proactive defense against cyber threats.
• Execute incident response lifecycle including triage, containment, eradication, and recovery.
• Document incidents thoroughly and support post-incident reviews.
• Develop, maintain, and enhance incident response playbooks.
• Conduct regular vulnerability assessments and coordinate timely remediation.
• Manage and optimize EDR, SIEM, SOAR, FIM, NDR, and Antivirus tools.

SOC Analyst, Level 2

• Maintain the organization’s cybersecurity posture through continuous monitoring, detection, and incident response.
• Identify and mitigate security threats in real time using advanced technologies.
• Contribute to the design and development of automated playbooks.
• Monitor and analyze security alerts from SIEM, EDR, NDR, FIM, and Antivirus platforms.
• Perform correlation and pattern analysis across multiple data sources.
• Continuously tune and optimize detection rules.
• Execute incident response lifecycle activities including triage and containment.
• Document incidents thoroughly, providing root cause analysis.
• Support post-incident reviews to identify control gaps.
• Develop, maintain, and enhance incident response playbooks and runbooks.
• Collaborate with senior analysts to build SOAR playbooks.
• Conduct regular vulnerability assessments and coordinate with IT teams.
• Manage and optimize security tools for operational readiness.
• Track and report on vulnerability remediation metrics.
• Generate detailed reports and dashboards highlighting incident metrics.

SOC Analyst, L2

• The SOC Analyst is responsible for maintaining the organization’s cybersecurity posture through continuous monitoring, detection, and incident response.
• Using advanced technologies such as Endpoint Detection and Response (EDR), Security Information and Event Management (SIEM), Network Detection and Response (NDR), File Integrity Monitoring (FIM), and Next-Gen Antivirus (NGAV), the analyst identifies and mitigates security threats in real time.
• This role also contributes to the design and development of automated playbooks using Security Orchestration, Automation, and Response (SOAR) platforms to streamline response workflows and improve SOC efficiency.
• The analyst collaborates across teams to strengthen detection logic, enhance processes, and ensure proactive defense against evolving cyber threats.
• Key Responsibilities: Threat Monitoring & Detection: Monitor and analyze security alerts from SIEM, EDR, NDR, FIM, and Antivirus platforms to detect potential threats.
• Perform correlation and pattern analysis across multiple data sources to identify anomalies and sophisticated attack behaviors.
• Continuously tune and optimize detection rules to reduce false positives and improve fidelity.
• Incident Response & Management: Execute incident response lifecycle activities including triage, containment, eradication, and recovery following NIST standards.
• Document incidents thoroughly, providing root cause analysis, attack vectors, and corrective actions.
• Support post-incident reviews to identify control gaps and recommend security improvements.
• Playbook Development & Automation: Develop, maintain, and enhance incident response playbooks and runbooks to ensure standardized handling of recurring alerts and use cases.
• Collaborate with senior analysts to build SOAR playbooks for automated enrichment, containment, and notification workflows.
• Align playbooks with MITRE ATT&CK and Cyber Kill Chain frameworks to ensure comprehensive coverage of adversarial tactics.
• Vulnerability & Risk Management: Conduct regular vulnerability assessments and coordinate with IT teams for timely remediation.
• Evaluate system configurations and network architecture for potential risks and ensure secure baselines.
• Track and report on vulnerability remediation metrics.
• Security Tooling & Integration: Manage and optimize EDR, SIEM, SOAR, FIM, NDR, and Antivirus tools to ensure operational readiness.
• Integrate data sources and automate workflows between platforms for improved incident visibility and response time.
• Provide input on the design and deployment of new security solutions.
• File Integrity & Endpoint Protection: Monitor File Integrity Monitoring (FIM) systems to detect unauthorized modifications in critical files and directories.
• Analyze and respond to Antivirus/NGAV alerts to prevent and contain endpoint infections.
• Validate cleanup and verify systems post-remediation.
• Network Detection & Threat Intelligence: Leverage NDR tools to identify lateral movement, command-and-control (C2) traffic, and exfiltration attempts.
• Incorporate Threat Intelligence Feeds (STIX/TAXII) for enhanced situational awareness and detection context.
• Conduct proactive threat hunting based on known TTPs (Tactics, Techniques, and Procedures).
• Reporting & Compliance: Generate detailed reports and dashboards highlighting incident metrics, trends, and SOC performance (MTTD, MTTR, volume by category).
• Ensure compliance with standards like ISO 27001, SOC 2, GDPR, HIPAA, and NIST CSF.
• Support audits and assist in evidence gathering for compliance activities.

SOC Analyst, Level 1

• Support Protera end customer infrastructure (VMware, Azure, AWS, GCP)
• Respond to product escalations and troubleshoot operational issues
• Monitor cloud environments and ensure maximum system uptime
• Participate in patch management, OS upgrades, and vulnerability remediation
• Participate in an on-call rotation and operate in a global 24x7 environment

Network Operations

• Design and deploy AWS networking solutions: VPCs, subnets, route tables, NAT gateways, Transit Gateways, load balancers, VPN connections
• Implement and manage hybrid cloud connectivity (Direct Connect, Site-to-Site VPN)
• Configure and maintain network security using AWS Security Groups, Network ACLs, and firewalls
• Monitor network performance and troubleshoot connectivity issues across cloud and on-prem environments
• Monitor WAF logs and analytics to identify and respond to suspicious activity, false positives, and performance issues
• Collaborate with DevOps, Security, Infrastructure, and Application teams to ensure secure and efficient cloud network architecture
• Integrate WAF into CI/CD pipelines and ensure secure deployments
• Develop automation scripts and Infrastructure as Code (IaC) templates for consistent WAF configuration across environments
• Automate network provisioning and configuration using IaC tools like Terraform or Ansible
• Stay up to date with Cloudflare product updates, threat intelligence, and web application security best practices
• Maintain documentation of network architecture, configurations, and operational procedures and enforce system standards
• Perform regular software upgrades of network and switching equipment (including hotfixes and security updates)
• Secure network and firewall systems by establishing and enforcing security policies and defining user access
• Maintain safety, security, and privacy standards throughout all areas of responsibility
• Serve as part of a 24x7 on-call rotation for escalation of issues and emergencies
• Participate in planning and design of procedures and technical infrastructure for business continuity and disaster recovery

Network Operations Engineer

Database Administrator

• Assist with the setup and configuration of Oracle Exadata in non-production environments.
• Manage and maintain Oracle RAC clusters.
• Perform database installations, upgrades, patching, and migrations.
• Monitor database performance and implement tuning strategies.
• Ensure database security, integrity, and availability.
• Collaborate with infrastructure and application teams to support development and testing environments.
• Document procedures and configurations for future reference.

Oracle Database Administrator, DBA

Bookkeeper

• Assisting with end-to-end payroll processing and administration.
• Calculating and verifying employee salaries, benefits, and deductions in accordance with company policies, employment contracts, and legal regulations.
• Ensuring timely and accurate data entry of payroll information, including employee details, timesheets, and attendance records, to maintain precise payroll records.
• Responsible for MIS and Analytics regarding payroll and employee benefits with standardization of reports for better decision making.
• Responding promptly to employee inquiries and concerns regarding their payroll.
• Conducting regular audits and verifications of payroll data to identify and rectify any inaccuracies and discrepancies.
• Supporting the implementation and integration of new payroll systems or upgrades.
• Participating in process improvement initiatives.
• Building and maintaining positive relationships with payroll service providers and vendors.
• Collaborating closely with payroll vendor teams to exchange relevant payroll information and resolve payroll-related issues.
• Staying updated with the latest payroll regulations, tax laws, and labor standards.
• Supporting in recruitment, induction and other people operations activities.

Product Engineer

AI Agent Developer

Senior Cyber Security Engineer

GRC Analyst

SOC Analyst

Senior SOC Analyst

CloudOps Architect

CloudOps Engineer

SOC Analyst, Level 2

SOC Analyst, L2

SOC Analyst, Level 1

CloudOps Engineer

Network Operations Engineer

Oracle Database Administrator, DBA

Payroll and HR Admin Specialist