Protection Strategies Incorporated

Security Engineer

• Reviewing investigation documentation.
• Processing e-QIP packets for federal and contractor employees.
• Managing background investigations.
• Ensuring accurate data entry.
• Developing manuals and operational forms for FBI Security Program.
• Conducting thorough checks per federal guidelines.
• Performing critical analysis of incoming materials related to sensitive security assessments.
• Providing guidance and training to junior specialists.
• Preparing in-depth case summaries and coordinating with FBI Divisions on investigations.

Personnel Security Specialist, Grade 5

Administrative Assistant

• Contact Federal employees, contractors, affiliates, and interns to schedule fingerprint enrollment and badge issuances.
• Answer telephone inquiries, questions regarding badge office policies, procedures,
• Manage office resource mailboxes and correspond with agency sponsors and liaisons, both internal and external, regarding badge status'
• Draft and update office Standard Operating Procedures (SOPs)
• Submit new and departing user request to IT Helpdesk
• Receive, log, and ship fingerprint cards to applicants for background investigation
• Perform certificate rekey, pin reset, and card update activities
• Manage agendas and travel arrangements for staff
• Coordinate meetings and appointments, along as taking meeting minutes
• Coordinate and assist leadership with onboarding new hires
• Maintain office upkeep and coordinate with building maintenance as needed
• Schedule and set up conference rooms as needed for trainings and meetings
• Perform card custodian functions including ensuring all badges are stored securely
• Responsible for checking identity and proofing process with valid government photo IDs
• Responsible for destroying deactivated badges and requesting account terminations
• Provide training to newly assigned badge office staff
• Maintains applicant records, documentation, and files
• Maintain the HHS' rules and regulations for identifying inter-agency badges and coordinate with external agency accordingly
• Create and maintain spreadsheets
• Troubleshoot inquiries, issues and other problems associated with the enrollment and issuance stations
• Print and ship new and replacement badges for clients, federal employees, contractors, and liaisons
• Reporting system failures and downtime to the appropriate assistance centers, as needed
• Other duties as assigned

• Administrative Assistants provide various support roles to the Division of Child Support (DCS) Case Management Specialists, Digital Fingerprinting Site Support Specialists, and DCS Federal Staff
• Answer phones; receive, log, and sort mail
• Send, receive, and sort incoming faxes
• File and purge case records and storerooms
• Assist in monitoring of resources mailboxes, and assign cases to respective Case Management Specialist as appropriate
• Oversee day-to-day administrative functions of DCS and assist in the areas of logistics, office supply inventory and ordering
• Serve as point of contact for DCS customers, including but not limited to OPM, ACF and/or ACF designees, potential sponsors, and other DCS employees
• Serve as support to Case Management Specialists (Junior and Senior) in opening and/or closing cases

Personnel Security Specialist, Grade 5

Administrative Assistant

Administrative Assistant, DCS