Protecht

Technical Account Manager

• Own the post-sale customer lifecycle for a portfolio of enterprise accounts
• Build strong, trusted relationships across technical and executive stakeholders
• Drive product adoption, engagement, and long-term customer success
• Guide customers through onboarding, integrations, and ongoing service delivery
• Identify and execute on renewal and expansion opportunities in partnership with Sales
• Analyze usage data and customer trends to surface insights and optimization opportunities
• Act as the voice of the customer by sharing feedback and influencing product direction
• Manage support issues and coordinate with internal teams to ensure timely resolution
• Position yourself as a trusted advisor in Cyber Risk and TPRM best practices

Full-stack Engineer

• help define and execute our roadmap for agentic systems and intelligence infrastructure
• work directly with our team to design, prototype, and productionize systems that orchestrate agents and manage the knowledge, context, and intelligence gathering that inform our clients
• collaborate with cross-functional teams to ensure alignment and successful outcomes

Technical Account Manager

Software Engineer