ProTech,LLC

Automotive Assistant General Manager – Strategic Operations

ProTech,LLC

full-time

Posted on:

Location Type: Office

Location: San Diego • California • United States

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About the role

  • Responsible for assisting the General Manager with the overall operation of the assigned market.
  • Ensure technicians have the support and resources necessary to complete their work safely, efficiently, and in accordance with company and industry standards.
  • Play an active role in driving market growth by identifying, developing, and maintaining strong relationships with third-party customers.
  • Work to capture new business opportunities, strengthen partnerships with existing clients.
  • Support the General Manager in ensuring operational excellence that drives customer satisfaction, retention, and expansion.
  • Include risk management, teammate development, client relationship management, production oversight, and administrative support while maintaining company goals and standards for performance with an emphasis on market growth and delivering a world-class customer experience.

Requirements

  • 2+ Years in automotive mobile repair industry preferred
  • Experience in auto repair industry or managing a mobile work force
  • Must be at least 21 years of age
  • Must have a valid driver’s license and ability to pass MVR/Background check
  • Understanding /knowledge of repair process, procedures, and service info.
  • Capable of effectively prioritizing and multitasking over a large geography.
  • Must be able to lift 60 pounds independently
  • Travel may be required for continuing education and certification training
  • Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping
  • Requires frequent driving of company and customer vehicles
  • May have exposure to fumes, dust, and chemicals
  • Ability to work in a shop environment in inclement weather
  • Personable and friendly demeanor with a world class customer service approach to internal and external customers
Benefits
  • 401K
  • health care packages
  • company vehicle
  • cell phone
  • laptop
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
automotive repairmobile repairrepair processservice informationrisk managementproduction oversightadministrative supportcustomer satisfactioncustomer retentioncustomer experience
Soft Skills
relationship managementteammate developmentprioritizationmultitaskingpersonable demeanorfriendly demeanorcustomer service