Prosperity Bank

Research Specialist

Prosperity Bank

full-time

Posted on:

Location Type: Office

Location: Lubbock • Texas • United States

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About the role

  • Responsible for providing support to the Research Department and Department manager
  • Assumes responsibility for the completion of assigned Research functions
  • Prepares correspondence and responds to any requests, emails, and phone calls
  • Assists with subpoenas, IRS requests, etc.
  • Assists with Escheatment duties
  • Assists with banking center questions
  • Retrieves and completes statement requests
  • Establishes and maintains effective and professional business relations with local banks and internal departments
  • Answers questions and resolves requests or problems promptly and courteously
  • Informs contacts of Banks policies and procedures
  • Maintains the Bank’s professional reputation
  • Establishes and maintains effective coordination and communication with Bank personnel and management
  • Keeps management informed of area activities and of any significant problems
  • Completes required reports and related documents
  • Stays informed of changes in Research policies, procedures, and requirements
  • Ensures that work area is clean, secure, and well maintained
  • Completes special projects as assigned.

Requirements

  • High School Diploma or equivalent
  • General banking knowledge and banking operations knowledge are preferred
  • Minimum of 2 years of bank operations is required
  • Experience with software used within the department is preferred
  • Excellent organization skills, with ability to handle multiple projects and duties
  • Excellent problem-solving skills with the ability to provide sound solutions
  • Ability to follow established policies and procedures and direct others to do so
  • Excellent written and verbal communication skills
  • Highly efficient in managing projects and meeting deadlines.
Benefits
  • Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers
  • Prosperity Bank is an Equal Opportunity Employer
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
bank operationsresearch functionssubpoenas assistanceescheatment dutiesstatement requestsreport completionpolicy compliance
Soft Skills
organization skillsproblem-solving skillscommunication skillsproject managementinterpersonal skills
Certifications
High School Diploma