Benefits Specialist
Prosperity Bank
full-time
Posted on:
Location Type: Office
Location: La Grange • Texas • United States
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About the role
- Assumes responsibility for a variety of benefits duties
- Aid Prosperity Bank associates regarding benefit-related questions or concerns via phone, email and in-person as needed
- Assist with day-to-day operations of the benefit administration function and duties
- Ensure the accuracy of all benefits enrollments in the HRIS system
- Advise associates of the details of the company’s benefits programs and notify them of any plan changes
- Assist with changes due to ‘qualifying life events,’ beneficiary changes, address, name changes, etc
- Provide new hires with the benefits information and help them with the online enrollment process
- Resolve benefit related issues and respond to requests in a timely manner
- Process short term disability, long term disability, and life insurance claims as needed
- Work closely with insurance brokers, insurance carriers, and the HR department regarding benefit related concerns
- Provide information and reports to the insurance carriers and brokers for annual renewals
- Responsible for coordinating the annual open enrollment process with the insurance brokers and HRIS administrators
- Process the weekly discrepancy reports for all the insurance carriers and correct any issues if necessary
- Coordinate the COBRA activities with the third-party COBRA administrator
- Assist HR associates with updating the Prosperity Bank HR portal to ensure it reflects the most accurate benefit documents and information
Requirements
- Associate or bachelor’s degree, but experience may be substituted for education
- Extensive knowledge of employee benefits and applicable laws
- Knowledge of ACA rules and regulations
- 2-5 years’ experience in benefit administration or relevant experience
- Ability to work in a team environment under tight deadlines
- Computer literate with excellent customer service skills
- Excellent written and oral communication skills
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within constantly changing priorities
- Ability to work with sensitive data and maintain strict confidentiality
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefit administrationHRISemployee benefitsshort term disability claimslong term disability claimslife insurance claimsCOBRA administrationACA rulesbenefits enrollment processdiscrepancy reports
Soft Skills
customer servicewritten communicationoral communicationorganizational skillsproblem-solving skillsanalytical skillsteamworktime managementflexibilityconfidentiality