Banking Center Manager – Full Time
Prosperity Bank
full-time
Posted on:
Location Type: Office
Location: Kingsland • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for directing and administering the operational efforts of the banking center.
- Ensures that established policies and procedures are followed.
- Oversees provision of a full range of services to customers and prospective customers.
- Ensures that customers are promptly and professionally served.
- Trains, directs, and supervises lobby and teller staff.
- Ensures banking center transactions, expenses, and profitability are in line with Bank standards.
- Assumes responsibility for the effective and efficient performance of banking center operations.
- Supervises work scheduling and workflow of daily routine operations.
- Ensures banking center security by ensuring all security procedures are followed by associates.
- Ensures that operations are conducted in accordance with established Bank policies and with legal and regulatory requirements.
- Ensures weekly logs are completed correctly.
- Insures monthly and quarterly audit requirements are met.
- Supervises and assists with customer service functions.
- Assists in New Accounts and on Teller line as needed.
- Cross-sells Bank services.
- Implement changes to established policies and procedures within the banking center.
- Assumes responsibility for maintaining proper cash controls.
- Ensures that all banking center transactions are balanced at the close of each day.
- Oversees individual accountability for the handling of cash and assists Tellers in resolving balancing problems.
- Controls and handles daily deposits in accordance with established policies and procedures.
- Periodically verifies cash in possession of Tellers and cash on the premises.
- Effectively supervises banking center staff, ensuring optimal performance.
- Provides leadership through effective objective setting and communication.
- Directly supervises lobby and teller staff.
- Ensures that high quality work and efficiency in operations are maintained.
- Determines work methods and flow through assigning, directing, coordinating, and reviewing tasks.
- Conducts regular meetings with banking center employees to inform and train.
- Discusses areas needing improvement and changes in procedure.
- Ensures that personnel are well trained in all phases of their respective jobs.
- Completes orientation of new employees in overall banking center procedures.
- Performs cross training as necessary.
- Conducts security training.
- Ensures that personnel are effective and optimally used.
- Tracks individual progress and conducts performance appraisals.
- Formulates and implements corrective actions as needed.
- Recommends promotions for associates as appropriate.
- Provides leadership training to associates seeking management opportunities.
- Approves all sick leave, vacation, overtime, and time sheets for each banking center associate.
Requirements
- Associate degree in business or a related field, or an equivalent combination of training and work experience.
- Thorough knowledge of Bank services and products.
- Understanding of related legal and regulatory requirements.
- Familiarity with Branch functions, policies, and procedures.
- Minimum three years related experience in a financial institution, with a minimum of two years supervisory experience.
- Strong interpersonal, leadership, and supervisory skills.
- Well organized.
- Ability to operate related computer applications and related business equipment.
- Attention to detail.
- Ability to maintain an effective and efficient workflow.
Benefits
- Prosperity Bank is an Equal Opportunity Employer.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
banking operationscash controlcustomer serviceaudit requirementscross-sellingperformance appraisalstraining and developmentworkflow managementpolicy implementationfinancial institution experience
Soft skills
leadershipinterpersonal skillsorganizational skillssupervisory skillsattention to detailcommunicationproblem-solvingteam managementtrainingperformance management
Certifications
Associate degree in businessbanking certifications