Support Operations Specialist
Prospect Engine LLC
full-time
Posted on:
Location Type: Remote
Location: Louisiana • United States
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Salary
💰 $35 - $85 per hour
About the role
- Managing day-to-day operations.
- Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards.
- Assisting with the implementation of new processes and procedures.
- Identifying ways to improve customer experiences.
- Ordering supplies and maintaining inventory levels.
- Overseeing the operations team and assigning tasks.
- Training new employees and ensuring that health and safety regulations are followed.
- Interacting with customers and suppliers, answering questions, and resolving issues.
- Tracking and reporting on operational performance.
- Maintaining policy and procedure documents.
Requirements
- Bachelor's degree preferred.
- 2+ years of experience as an operations specialist or in a similar role.
- Project management and leadership experience.
- Ability to analyze and improve operational processes.
- Strong people management and organizational skills.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and time management skills.
- Detail-oriented.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational processesinventory managementperformance trackingprocess implementationquality standards
Soft Skills
people managementorganizational skillscommunication skillsproblem-solvingtime managementdetail-orientedleadership
Certifications
Bachelor's degree