Warranty and Repair Administrator
Proponent
full-time
Posted on:
Location Type: Office
Location: Burnsville • Minnesota • United States
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Job Level
Tech Stack
About the role
- Liaise between customers, vendors, and internal teams for warranty and repair claims
- Investigate, resolve, and respond to customer inquiries
- Handle intake and processing of new claims
- Explain warranty conditions and procedures to customers
- Process and reconcile claim settlement paperwork
- Investigate unsettled and short paid claims
- Record and administer systems for parts returns and inspections
Requirements
- High School Diploma
- 1-5 Years of Related Work Experience
- B2B Customer Service Fundamentals
- Proficient with ERP Software and Salesforce or Similar CRM Application
- Advanced Data Entry
Benefits
- Employee Stock Ownership Plan
- Medical, Dental, Vision
- 9 paid holidays
- Dedication to work/life balance
- Engaging and active work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryclaims processingwarranty management
Soft Skills
customer serviceproblem solvingcommunicationinvestigationadministration
Certifications
High School Diploma