Proponent

Account Manager

• Handle all aspects of Customer Service including quoting, quote follow up, contract review, order entry, cost/price request, customer set up and customer portals
• Liaise between customers and cross-functional internal teams in a fast-paced global work environment to ensure timely and successful delivery of products and services according to customer needs
• Build and maintain strong, long-lasting customer relationships with a portfolio of assigned customers; develop a trust relationship with customers and listen to understand the customer’s environment, influences, and challenges
• Collaborate with Account management, Purchasing, Product management and other internal teams to ensure growth attainment, quality, service, sales, profitability, and other business objectives are successfully met; identify opportunities to improve customer relationships and to grow business
• Perform other tasks and projects as required to meet customer and organizational needs.

Customer Relationship Manager