Propio Aruba Realty

Business Development Rep

• Identify and aggressively pursue new business opportunities to generate and qualify leads to align with VP and BDM targeted accounts
• Rapidly engage with prospects / clients to identify their requirements and potential business opportunities
• Create list of potential buyers using tools provided to sales qualify leads and opportunities
• Manage Incoming leads and close or align according to the value of the overall opportunity
• Using consultative selling, articulate an executive vision of how Propio solutions can benefit potential customers
• Demonstrates commercial acumen and understanding of client’s business needs, identifying where Propio suite of services can offer value
• Challenge the norm by contributing innovative ideas that improve processes and outcomes
• Continuously keep abreast of industry, market and competitor developments in order to grow and develop the business.
• Develop and maintain extensive product and industry knowledge
• Achieve and exceed minimum agreed quotas

Business Development Representative

Project Manager

• Develop and manage project plans: incorporate deliverables, tasks, milestones, estimates, timelines and resources
• Act as the Client Manager for all projects assigned by providing unparalleled client support to build long term relationships and increased business
• Responsible for project deliverables (i.e., implementation, deadlines, budget, quality, and project close, etc.) in accordance with client requirements
• Negotiate, scope, and prepare proposals and quotations for potential new business
• Maintain day-to-day communications on current and future project matters; provide status reports and proactively research and offer solutions to ensure client satisfaction
• Provide support and training to linguists on program tools required to be used for projects assigned
• Manage linguists engaged by reviewing work quality and providing feedback to ensure Propio and client standards are met
• Communicate effectively with team to share best practices, suggest improvements, or share feedback
• Provide reporting to clients on business intelligence, quality, and productivity to support client expectations
• Act as a liaison between translators and evaluators for projects
• Manage communications for support questions from clients, translators, and new business opportunities
• Manage capacity planning to ensure internal and external resources are available
• Utilize client specific tools, when necessary, per client project requirements
• Other duties as assigned

Implementation Specialist

• Own client solution implementation, and act as the clients’ main point of contact during onboarding and implementation phases.
• Ensure client adoption of Propio localization solutions while meeting solution success criteria and shared expectations.
• Work with solutions architects to analyze requirements and while aligning with client current and future plans.
• Execute project plans containing the solution and implementation details, meet timelines, and minimize risk.
• Complete technology and systems configuration, systems integration, and setup workflows.
• Work closely with account management, clients, product management, and the AI & Data organization to ensure implementation of solutions.
• Collaborate closely with operations, to align on joint workflows and ensure solution efficiency and effectiveness.
• Lead solution implementations, ensuring client onboarding is smooth, scalable, and aligned with strategic goals.
• Prepare and conduct client and internal training to ensure adoption and client satisfaction.
• Manage client onboarding expectations and align on solution success criteria, and ROI.
• Create and update solutions’ documentation used by sales, clients, and support team.
• Meet established KPIs and success metrics for solution implementation, adoption, and client satisfaction.
• Complete all other tasks relevant for this role and assigned by the manager/supervisor

Localization Solutions Implementation Engineer

• Supports day-to-day operation within the team interfacing directly with clients
• Creates client estimates, plans, and manages budgets and deadlines
• Works with internal and external resources such as translators and editors
• Ensures high-quality end results by utilizing localization and project management software
• Manages project specifications and resolves issues

• Work with solutions architects to analyze requirements and while aligning with client current and future plans.
• Execute project plans containing the solution and implementation details, meet timelines, and minimize risk.
• Complete technology and systems configuration, systems integration, and setup workflows.
• Work closely with account management, clients, product management, and the AI & Data organization to ensure implementation of solutions.
• Collaborate closely with operations, to align on joint workflows and ensure solution efficiency and effectiveness.
• Lead solution implementations, ensuring client onboarding is smooth, scalable, and aligned with strategic goals.
• Prepare and conduct client and internal training to ensure adoption and client satisfaction.
• Manage client onboarding expectations and align on solution success criteria, and ROI.
• Create and update solutions’ documentation used by sales, clients, and support team.
• Meet established KPIs and success metrics for solution implementation, adoption, and client satisfaction.
• Complete all other tasks relevant for this role and assigned by the manager/supervisor