Propio Aruba Realty

Account Manager

• Develop strategic plans to promote account growth and identify new business opportunities within existing and new divisions of assigned client’s company. Leverage and engage with the relevant people to further develop business opportunities. Close sales to generate new revenue according to agreed targets. Achieve and exceed sales quotas for both team and self, ensuring accurate and regular reporting of metrics and performance deliverables. Ensure proactive communications to Manager and the Executive team. Serve as the senior, central point of contact for liaison between selected external clients and internal operations/production team to develop account to generate additional revenue. Lead, develop, and coach assigned team to identify and successfully maintain existing revenue and generate new revenue on existing accounts while ensuring metrics are met and continuously exceeded. Provide technical, business and operational support to the sales team to support strategy planning, presentations, sales calls and preparation of RFP’s to ensure future revenue pipeline for account management. Manage and mitigate business risk to existing business streams for assigned clients; develop and deploy mitigation strategies and solutions with operational support. Identify leads and develop business opportunities. Other duties may be reasonably requested.

Strategic Account Manager

Recruitment

• Recruit, interview, and engage contract interpreters for over 350 languages.
• Develop and maintain interpreter relationships across the United States population.
• Plan and execute sourcing and communication campaigns with guidance from the Onsite Recruiting Manager to increase interpreter engagement.
• Achieve weekly recruiting goals established by the head of the department
• Utilize recruiting data and analytics to aid in achieving and maintaining fill-rate standards
• Using the ATS system, effectively manage candidate applications and flow

Offshore Recruiter

Manager

• Maintain contractor/staff consistency and commitment in a highly competitive industry
• Maintain operational structure and fill-rates within our 24/7 on-Demand portal, minimizing and preventing service gaps
• Schedule management using proprietary portals and scheduling platforms
• Oversee team activities on an individual and holistic level on DoD, WoW and MoM cadences
• Manage user accesses and settings for active members on our interactive portal
• Building workforce retention through relationships and incentive programs
• Working alongside operations and recruitment teams to forecast future staffing
• Data analytics and activity tracking to optimize scheduling and success rates
• Maintains strict patient confidentiality in accordance with HIPAA, FERPA, GLBA and/or regulatory requirements or policies and standards
• Participates in continuing annual educational programs by Propio
• Completion of daily activity logs, shifts and other documentation
• Other duties as assigned

Strategic Account Manager

Offshore Recruiter

American Sign Language Manager