ProPharma

Spanish

• Provide high-quality Medical Information service via phone and email
• Answering technical questions about designated products
• Log all inquiries accurately and timely
• Translate documents and quality check responses
• Manage confidential information in compliance with regulations

Medical Information Specialist, Spanish Speaking

Project Manager

• Implementing and overseeing client Pharmacovigilance projects.
• Lead day-to-day client interactions and oversee project plans, timelines, deliverables, scope and quality.
• Present at audits for assigned clients and internal PV audits.
• Effectively translate clients’ needs into project processes.
• Initiation of Change Controls and Change management processes.
• Monitor and communicate Key Performance Indicators and ensure financial performance targets are met.
• Appropriately identify points of escalation.
• Main point of contact for the assigned project team ensuring: Training and compliance on project processes.
• Disseminate expectations and information from the client.
• Lead internal and external meetings to update project status, discuss strategies and ensure alignment with objectives, including Preparation of agenda and minutes.
• Communicate and manage action items.
• Collaborating with cross-functional teams to ensure compliance with safety regulations.
• Perform financial management tasks and monitor budget health, including revenue recognition, forecasting, invoicing, and budget reviews.
• Develop and demonstrate excellent working relationships with clients and internal customers.
• Support the Client Services organization in the appropriate phases of the Business Development process.
• Ensure continuous identification and implementation of best practices and efficiencies to support the evolution of services.
• Maintain awareness of company processes and industry regulations.
• Actively participate in the strategic planning process, assist with overall oversight of the business, and help establish and safeguard the culture.
• Maintain personnel utilization as a part of the objectives of this role.

Pharmacovigilance Project Manager, Client Services

Clinical Research

• Lead statistical activities for clinical trials and data analyses
• Provide statistical expertise to cross functional teams, including clinical operations, data management, and regulatory affairs
• Ensure the quality and accuracy of statistical deliverables, including statistical reports, tables, listings, and graphs
• Participate in the development and review of clinical study protocols and case report forms (CRFs)
• Develop and maintain SAS programs for statistical analysis in accordance with standard operating procedures (SOPs)
• Keep up to date with regulatory guidelines and industry standards related to biostatistics

Senior Biostatistician Consultant

Technical Writer

• Create and edit technical documents related to pharma manufacturing
• Collaborate with cross-functional teams to ensure document accuracy
• Support compliance with regulatory standards
• Assist in training and onboarding of staff for documentation practices

Quality Manufacturing Technical Writer

QA Engineer

• Support shorter-term manufacturing and quality-related needs
• Manage deviations
• Create and review protocols
• Oversee change control
• Perform batch reviews
• Address manufacturing questions
• Conduct investigations
• Follow laboratory protocols
• Provide technical and quality oversight

Manufacturing QA Resource

Financial Planning and Analysis

• Responsible for assisting with monthly billing across various service lines.
• Add new clients, items, and pricing to billing system as requested via Client Services, Operations, or Business Development from executed SOWs.
• Update billing system with changes in pricing and budgets as directed by Client Services, Operations, or Business Development from signed SOWs on existing clients.
• Assist in maintaining complete and accurate invoicing records and provide support to supervisor.
• Process adjustment requests as approved by Operations and Client Services.
• Support other entities within ProPharma, as capacity allows.
• Assist with preparation of month-end / year-end financial statements and budgets as they pertain to the above responsibilities.
• Assist with year-end financial audits as needed.
• Provide assistance and billing detail support to the Collections organization as part of collection activities for assigned customers.
• Track purchase order balances and communicate with Business Development when action is needed.
• Other duties as assigned.
• Provide support to Project Coordination team. This entails setting up contracts and client data into the ERP system.

Medical Information Specialist, Spanish Speaking

Pharmacovigilance Project Manager, Client Services

Senior Biostatistician Consultant

Quality Manufacturing Technical Writer

Manufacturing QA Resource

Finance Specialist