Propeller Aero

Order Operations Administrator

Propeller Aero

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • - Support quote procurement and quote requests for renewals and expansions, ensuring quotes are accurate and ready for execution.
  • - Perform administrative checks to confirm renewal and expansion deals are correctly structured before processing.
  • - Process orders, renewals, and expansions once deals are approved, including contracts, documentation, and system updates.
  • - Handle backend administration for all dealer orders, coordinating with dealers only when orders are placed or clarification is required.
  • - Maintain clean, accurate data in HubSpot, Gainsight, and related systems to support downstream teams.
  • - Partner closely with Order Operations Specialists, Account Managers, Customer Success, Finance, and Revenue Operations to ensure smooth handoffs.
  • - Provision licenses and fulfill orders in a timely manner, including urgent license provisioning outside of primary regional time zones when needed.
  • - Track assigned quote and order workflows to ensure SLAs and timelines are met.
  • - Identify missing information, data issues, or process gaps early and escalate appropriately to prevent delays.
  • - Support global administrative coverage for the Orders team as needed.

Requirements

  • - Strong attention to detail and comfort with operational, process driven work.
  • - Experience supporting quote, order, or deal workflows in a GTM environment.
  • - Familiarity with CRM and order systems such as HubSpot and Google Sheets.
  • - Ability to manage multiple requests and prioritize accurately.
  • - Clear written communication for internal coordination and limited external interactions.
  • - Comfort supporting urgent requests and working across time zones when required.
Benefits
  • - Employee share options
  • - Annual professional development budget and leave
  • - The opportunity to take part in our mentorship program
  • - HMO gold medical insurance
  • - Mental health resources
  • - WFH equipment provided & monthly WFH allowance
  • - Paid maternity and paternity leave policies
  • - Paid vacation and sick leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quote procurementorder processingadministrative checksdata managementlicense provisioningworkflow tracking
Soft Skills
attention to detailprocess drivenprioritizationclear communicationability to manage multiple requests