Propelis

Client Account Manager

Propelis

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • United States

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Salary

💰 $72,000 - $82,000 per year

About the role

  • Partner with the Client’s internal marketing and brand management teams to execute the concept, design and production of print, digital/social, video, OOH materials for shopper marketing campaigns
  • Manage communication between the Client’s marketing team, Marks design studio, and Client’s production partners
  • Align with Client on brief and scope of work and monitor/adjust project execution for profitability, on-time delivery, and adherence to design and brand standards
  • Oversee projects, managing from intake to invoice
  • Lead project kick-offs, client status meetings and internal briefings, and maintain project status reports
  • Act as central liaison between all internal and external stakeholders during project execution
  • Write briefs in conjunction with the client and/or creative team, aligning on campaign objectives and design intent
  • Provide internal creative/production guidance and ensure that creative aligns with the briefs and brand guidelines
  • Act as a final check on all design work to ensure that they meet the client brief with error-free high standards
  • Liaise with client, production partners and internal team to resolve client and project related concerns
  • Provide estimates or proposals prior to work starting, based on approved rate cards and internal project plans developed in conjunction with studio PMs, creative leads, and resource management
  • Maintain internal budget tracking and generate monthly invoices
  • Provide line of sight to upcoming projects for revenue forecasting and resource planning
  • Multi-task and problem-solve on a daily basis, and collaborate with broader Marks teams
  • Optimize internal and external resources for efficiency, creativity, and design quality.

Requirements

  • 3-5+ years experience in agency client service and project management, across a broad spectrum of project deliverables (creative ideation, in-store print design, digital advertising, OOH, photo/video content production)
  • Bachelor’s degree in Marketing, Business Administration, or Design
  • Proficiency with using Mac OS, Microsoft Word, Excel, and PowerPoint (or Keynote)
  • Proficiency with using project management platforms such as Workfront, Monday, Asana
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
Benefits
  • Group benefits currently include a selection of health care plans with prescription drug coverage
  • Dental plan
  • Vision plan
  • Basic and supplemental life insurance
  • Flexible spending account for medical and dependent care expenses or a health savings account based on plan selection
  • Short/long term disability
  • 401(k) Savings Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementcreative ideationin-store print designdigital advertisingphoto/video content productionbudget trackingresource planning
Soft Skills
attention to detaillistening skillsnegotiation skillspresentation skillsverbal communicationwritten communicationmulti-taskingproblem-solvingcollaboration