Propel Software

Consultant

• Lead or play an active hands-on customer facing role in the implementation of the Salesforce platform-based Propel PVM solution for new and existing customers.
• Use professional experience with consulting and project delivery to execute the project end-to-end in conjunction with other members of the Professional Services team as well as SI Partners
• Lead business process workshops to map the customer's business requirements against Propel's supported features and functionality to recommend optimal solutions, best practices, and perform hands-on configuration to satisfy their use case.
• Enhancing existing customers’ Propel deployments to cover additional business processes, adding users and functions from additional business units, and facilitating integrations to other business systems.
• Deliver Propel product training to the customers' end users and administrators. Also, work closely with Propel’s Customer Success, Engineering, and Product Management teams to identify opportunities for enhancements and accelerate development for roadmap features to address specific customer requirements.
• Connect the services and customer success organizations, ensuring that we are differentiating the Propel services and delivery approach while ensuring our customers are set up to be successful and meet business objectives.
• Execute and deliver multiple client projects concurrently on time, within budget, and with high CSAT
• Support broader Propel GTM team in new logo and expansion pursuits in the capacity of a SME on the product and implementation.
• Contribute to building the Propel PS team with best practices to improve the implementation experience for our customers and partners.

Professional Services Consultant

Product Manager

• Identify and define market requirements and business impact through market, customer, and prospect input, translating these into clear product requirements for engineering and QA teams.
• Work closely with development teams to balance product velocity with technical solutions and approaches.
• Stay informed about market trends and immerse oneself in client businesses and domains, understanding their problems and providing technical solutions.
• Collaborate with QA and validation teams to facilitate test cases, present to customers and analysts, support Customer Success Management (CSM) and partner teams, and foster partner collaboration.
• Define the product roadmap based on feedback from diverse internal and external stakeholders.
• Ensure the creation of customer value and drive user adoption for enterprise solutions.
• Collaborate with Product Marketing, monitor market trends, and engage continuously with customers and key stakeholders to validate existing product requirements and evolve them as needed.
• Leverage internal and external data, including usability studies, research, market trends, and competitive analysis, to inform product requirements.
• Plan and coordinate product launches and subsequent releases with product marketing and marketing teams.
• Coordinate and support field knowledge transfer and training initiatives.
• Demonstrate passion for Propel's industry leadership and the evolving market landscape.

Senior Product Manager

Full-stack Engineer

• - Lead the design, development, and deployment of customized Salesforce solutions, including Apex, Lightning Web Components, Visualforce, and integrations with external systems.
• - Partner with product and engineering teams to translate business requirements into scalable technical solutions.
• - Drive end-to-end Salesforce implementations, from requirements gathering to deployment and ongoing support.
• - Manage Salesforce configuration and customization (flows, objects, validation rules, permissions, etc.).
• - Optimize system architecture for performance, scalability, and security.
• - Mentor junior developers and serve as a subject matter expert on Salesforce best practices.
• - Stay current on Salesforce releases, features, and industry trends to recommend improvements.

Professional Services Consultant

Senior Product Manager

Senior Software Engineer, Salesforce