Proofpoint

Sales Engineer

• Collaborate with the sales team to develop and execute targeted account penetration strategies
• You will design and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio
• Occasionally assist in professional services deployments and technical training, and present or attend industry seminars and/or trade shows
• Provide valuable customer insights and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams
• Work with our Channel team to help support and enable our Distributors and Resellers
• You will become an expert in Email Security, Advanced Persistent Threats, Attack Protection, Threat Response, Data Loss Prevention (DLP), and the threat landscape
• Occasional travel required.

Inside Sales Engineer

Security Engineer

• Work collaboratively with other groups, including Professional Services, Support, Sales, Engineering, and Product Management to ensure effective operation of our team and ensure ongoing customer satisfaction
• Formulate best practices for presentations, quarterly reports, and health checks as well as overall TAM strategy
• Be a thought leader on the value of the Premium Support offering and assist in the development of sales strategy and program objectives
• All aspects of personnel management including recruiting/hiring, development, training and delivering annual reviews
• Provide feedback and direction, both positive and constructive in a timely and effective manner
• Build a strong team and provide satisfaction among your team and customer
• Provide technical leadership and communications to senior staff during service availability issues and other critical events such as major upgrades and migrations
• Provide ongoing and proactive technical leadership and support to Proofpoint’s largest and most strategic customers with little direction
• Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers
• Along with the assigned TAM, meet regularly with strategic clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items
• Maintain practical technical knowledge of Proofpoint’s product suite and be able to mentor staff on best practices, preferred configurations, and next steps for customer issues

Manager, Premium Security Services

Marketing

• Own timelines, action tracking, and status visibility for marketing programs.
• Write and refine campaign emails for EMEA audiences, focusing on subject lines and conversion.
• Manage LinkedIn and paid ad copy for the region, tracking CTR and engagement metrics.
• Coordinate multi-touch email campaigns and collaborate with sales and regional teams.
• Optimize web and landing pages for EMEA, improving conversion.
• Monitor campaign and content metrics, maintaining trackers for leadership.

Inside Sales Engineer

Manager, Premium Security Services

Marketing Specialist