Proofpoint

Account Manager

• Driving and growing business within a defined account/territory in conjunction with specific channel partners
• Establish influential business relationships at the executive level within organisations between 750 to 2,500 users through face-to-face and online meetings.
• Channel account mapping, implementing and driving joint marketing activities through agreed partners and boosting enablement.
• Hunting new accounts as well as expanding our presence with existing customers by introducing them to the full breadth of our security, compliance and information protection platform.
• Partner with the channel ecosystem to gain access into new accounts as well as orchestrate add on and upsell sales motions through channel partners to ensure customers are aware and work towards being fully protected by Proofpoint
• Articulate and promote the company’s value proposition and services to become a trusted advisor within your customer base and channel partners / distributors
• Collaborate with Sales Engineers to organise and deliver compelling and flawless product demonstrations and Proof-of-Concepts (POCs) where you’re able to articulate value and differentiation
• Leverage all internal resources, including aligned System Engineers to prepare action-oriented account strategies and plans.
• Partner with the Customer Success organisation, contributing to Customer Business Reviews
• Deliver operational excellence, to include forecast accuracy and pipeline generation progression
• Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace

Regional Account Manager

Solutions Engineer

• Act as a technical Subject Matter Expert (SME) for DLP and CASB products for customers and colleagues.
• Act as a mentor for analysts and other junior resources.
• Lead solution troubleshooting, upgrades, patching, and break/fix scenarios in customer environments.
• Collaborate with Program Analysts (PA) and other SSE’s to develop, configure, and tune policies/rules for customers’ systems.
• Ensure optimal system configuration and server tuning to future-proof growing customer environments.
• Escalate complex problems via a defined escalation path to product vendors and internal resources.
• Utilize internal CRM for problem tracking and project development; inspect change requests for accuracy.
• Assist the team in meeting all customer Service Level Objectives (SLOs).
• Maintain awareness of industry trends, security news, and best practices.
• Participate in on-call rotations after hours and on weekends, serving as a point of escalation as necessary.
• Provide flexibility with schedule to cover job requirements.
• Perform other duties as assigned.

Security Solution Engineer I – Information Protection

Product Marketing

• Own the strategic messaging, positioning, and market narrative for Proofpoint’s Insider Threat Management solution, ensuring it is differentiated, compelling, and aligned with the broader Data Security story.
• Become the expert on buyers, market dynamics, customer needs, buying criteria, and competitive alternatives to shape GTM strategy and field execution
• Build high-impact content and GTM assets across the buyer journey, including pitch decks, solution briefs, web copy, sales plays, customer stories, and more
• Lead go-to-market planning and launch execution, aligning cross-functional teams on target audiences, messaging, launch activities, and success measures
• Drive field readiness by equipping sellers and SEs with practical positioning, objection handling, sales plays, and customer proof that connect key use cases and outcomes to buyer value.

Senior Product Marketing Manager

Data Analyst

• Analyze people data to identify trends, insights, and opportunities.
• Use creative problem-solving to inform business strategy and HR initiatives.
• Create and maintain interactive dashboards using Power BI to present data insights clearly and effectively.
• Partner with HR, Talent Acquisition, and other business units to understand data needs and provide actionable insights.
• Outline, document, and refine processes related to data analytics, including data sharing, usage, and related use cases.
• Support HR projects such as Employee Listening, Performance Management, and Workforce Planning by providing data-driven insights and analysis.
• Implement improvements to data architecture and ensure compliance with internal policies and external regulations regarding data collection and sharing.
• Lead training sessions for users on best practices for utilizing people data and data visualization tools to enhance data-driven decision-making.
• Manage ad-hoc data requests from various stakeholders and develop self-service solutions to improve efficiency and accessibility.

People Data Analyst

Engineer

• Evaluate and support changes to our Threat Analysis environment
• Analyze needs and create and support internal tools where appropriate
• Support a team researching new and past threats, including malware, exploit kits, and vulnerabilities

Threat Detection Engineer

Customer Success Manager

• Guide customers through each phase of their Proofpoint journey, serving as a trusted advisor through specific activities aimed at providing realized value from their partnership with us.
• Create and maintain Customer Success Plans (CSP) for each of your customers that align with their strategic goals and leverages language meaningful to them
• Secure approval from your customers’ decision makers on the CSP’s content and timeline
• Meet regularly with customers for health checks to review product adoption and provide them with specific, actionable guidance on how they can get more value from what they already own
• Be a relentless advocate for customers to help ensure that Proofpoint deployments are successful
• Consistently gather feedback to identify trends and acting as the voice of the customer, provide that structured feedback to product management
• Identify At Risk customers that are not achieving their desired outcome and as needed, lead cross-functional efforts to get those customers back on track
• Engage appropriate team members from cross functional groups such as Sales, Marketing, Engineering, Support, and Professional Services to help address underlying causes of churn and dissatisfaction
• Learn and document your customers’ environment to ensure their success with the current tech stack and identify opportunities for new solutions to address their pain points or help them exploit new markets.

Customer Success Manager – High Touch

Marketing

• Develop the integrated field and channel marketing plan for the U.S. Northeast region to drive pipeline growth and customer loyalty.
• Plan, manage, execute, and measure the quarterly regional marketing plan to support the sales team in exceeding pipeline and revenue goals.
• Ensure strong communication with key stakeholders by creating high levels of awareness, excitement, and adoption of marketing programs and resources.
• Exceed key quarterly metrics goals and track program results, measuring success and reporting on key performance indicators.
• Manage and execute multi-faceted event programs, including in-person and virtual seminars, webinars, executive conferences and roundtables, industry events, and networking functions, while developing comprehensive pre- and post-event strategies.
• Provide on-site support for marketing programs execution.
• Identify and manage relevant industry associations and ensure an appropriate level of engagement.
• Integrate technology partner co-marketing programs into the regional marketing plans.
• Track lead flow to ensure appropriate sales channels follow up with event attendees and campaign responders in a timely manner.
• Establish and proactively manage the field marketing budget, ensuring effective and efficient spending tracking.
• Align with Sales VPs and Regional Directors to understand regional market trends and tailor marketing programs to support quota attainment goals.

Senior Field Marketing Manager – Central

• Plan and run partner-led webinars into strategic partner install bases and shared prospect lists.
• Deliver roundtables with key and strategic partners.
• Produce a podcast series with partner executives to amplify joint value and extend reach.
• Flex into EMEA field activation for ABM programs when capacity allows.
• Use AI tools to accelerate campaign build, content production, partner enablement, and reporting.
• Track channel contribution to pipeline with clear attribution back to campaign source.
• Manage contra and co-marketing budgets with named partners and report on program outcomes.

Regional Account Manager

Regional Account Manager

Security Solution Engineer I – Information Protection

Senior Product Marketing Manager

People Data Analyst

Threat Detection Engineer

Customer Success Manager – High Touch

Senior Field Marketing Manager – Central

Senior Partner Marketing – Field Activation Manager