Proofpoint

Senior Customer Marketing Manager, EMEA

Proofpoint

full-time

Posted on:

Location Type: Remote

Location: India

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Job Level

Senior

About the role

  • Own EMEA customer advocacy, community activation, and customer awards to build credibility, trust, and pipeline across priority markets.
  • Identify and recruit customer champions, manage permissions, and build a steady pipeline of advocacy assets: stories, quotes, videos, speaking abstracts, and reference support.
  • Run a virtual customer community that can be activated for sales events, ABM roundtables, and peer engagement to build or accelerate pipeline.
  • Activate proof and peer validation in-region to support demand and expansion, including Gartner Peer Insights and peer review programmes tied to key campaigns and customer moments.
  • Own the Customer Awards programme end to end: brief the microsite, manage nominations, coordinate judging, handle winner communications, and deliver amplification packages to customers and employees.
  • Create customer testimonials, case studies, quote cards, and video clips from events and award winners.
  • Support development of higher-value white papers, reference-based reports, and campaign proof points, working closely with customers, sales, and product marketing.

Requirements

  • 6 to 8+ years in B2B marketing, customer marketing, advocacy, or integrated programmes in enterprise technology.
  • Proven experience building and managing customer advocacy programmes and communities at scale.
  • Strong content creation and editorial discipline across long-form and short-form formats, including case studies and testimonials.
  • Confident working with enterprise customers and senior stakeholders, with high judgement and strong governance.
  • Experience running awards programmes and managing end-to-end programme logistics.
  • AI fluency for content creation workflows and optimisation.
  • Highly organised operator who can run multiple workstreams without creating complexity.
Benefits
  • Competitive compensation
  • Comprehensive benefits
  • Career success on your terms
  • Flexible work environment
  • Annual wellness and community outreach days
  • Always on recognition for your contributions
  • Global collaboration and networking opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B marketingcustomer marketingadvocacy programmescontent creationeditorial disciplinecase studiestestimonialsAI fluencyprogramme logistics
Soft Skills
customer advocacycommunity activationhigh judgementstrong governancehighly organisedmulti-tasking