Member of a creative, enthusiastic, and geographically distributed team responsible for identifying, parameterizing, and responding quickly to spam/Phishing/Malware/BEC (Email Fraud) attacks
Analyze misclassified email messages, URLs, and attachments to make updates to detection technologies and correct their classifications
Perform deep analyses of email headers, structures, and attachments to identify novel threat features
Research into new trends and creation of pro-active detection to stop new threats before they start
Contribute to the development of new tools and automation to aid in front line analysis
Work with the team to come up with new and novel ways to detect threats
Take on more complex customer false negative or false positive cases escalated by other analysts
Help define the landscape, prevalence, and evolution of messaging abuse by participating in future requirements definition discussions

Requirements

Strong analytical and creative problem-solving skills
Proficient oral and written communications skills
Collaborates well in a team environment
Familiarity with using the Linux command line
Good knowledge of regular expressions
Familiarity with how mail delivery works, including SMTP
General curiosity about the headers and structure of email messages
Experience in a data science or similar role (a plus)
Willingness to interact with customers through our web-based ticketing system
Ability to work independently but also to collaborate with worldwide, remote teams
Positive, friendly attitude that enjoys problem solving
BSc or equivalent in IT related subject, or equivalent technical experience
Experience with signature-based detections such as Clam, Yara, or similar an advantage
Familiarity with a scripting language such as Python or Perl an advantage (a Big Plus)
U.S. Citizenship required

Benefits

Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Linux command lineregular expressionsSMTPdata sciencesignature-based detectionsClamYaraPythonPerl

Soft Skills

analytical skillsproblem-solving skillsoral communicationwritten communicationteam collaborationindependent workcustomer interactioncreativitypositive attitude

Certifications

BSc in IT related subject