Proofpoint

UX Designer

Proofpoint

full-time

Posted on:

Location Type: Office

Location: AucklandNew Zealand

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About the role

  • craft digital experiences that are useful, usable and delightful for the customer
  • Supporting the product managers in the development of product vision by conducting user research and prioritising our customers pain points
  • Use metrics driven design thinking to look at our current user patterns and identify areas for product improvements and potential new offering
  • Understand EROAD’s customers and their needs
  • Use suitable user research techniques e.g. user interviews, on site observation, surveys and evaluate user feedback
  • Partner with the UX team to develop customer centred user journeys
  • Work with Product Managers and cross functional teams to identify possible design solutions through workshops and collaborative design sessions
  • Engage in day-to-day activities with the Engineering Teams
  • Promote human centred design and a consistent UX across all of EROAD product offerings
  • Evolve and evangelize our design system

Requirements

  • Extensive experience designing across digital platforms/technologies (responsive web, app, etc.) in large organisations or at scale
  • Ability to create UX documentation (transaction flows, scenarios, wireframes, navigation models, prototypes, user interaction specifications) to communicate concepts and designs to the teams
  • 4+ years of design experience with a focus in digital.
  • Previous experience with presentation of ideas and proposals
Benefits
  • competitive salary and benefits
  • excellent career development opportunities
  • fully paid medical insurance
  • peer-to-peer recognition frameworks
  • regular check-ins on culture, ways of working and Employee Experience
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user researchdesign thinkingUX documentationwireframesprototypesuser interaction specificationstransaction flowsnavigation modelsresponsive web designapp design
Soft Skills
collaborationcommunicationpresentation skillscustomer empathyproblem solvingprioritizationworkshop facilitationfeedback evaluationteam engagementevangelism