Professional Services Consultant – Data Security
Proofpoint
full-time
Posted on:
Location Type: Office
Location: Toronto • Canada
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About the role
- Oversee implementations and consultative engagements for Proofpoint Data Security products.
- Develop new services, implement best practices, and assist in customer escalations as needed.
- Ensure successful service delivery and customer success along with third party DLP solutions.
- Manage and align client business priorities with data protection strategies.
- Work on strategic program design solutions for protecting and managing data.
- Address customer concerns and manage escalations in collaboration with other teams.
- Present updates to management identifying risks, challenges, and proposed solutions.
Requirements
- 4+ years industry experience in a customer-facing role
- 4+ years of experience in IT consulting or related fields.
- Familiarity with Data Security: Data Security Posture Management, Insider Threat Management, Endpoint Security, and/or Cloud Security concepts.
- Proficiency in Windows Server environment; experience with web infrastructure components like IIS and MS SQL is advantageous.
- Basic understanding of Linux infrastructure.
- Exposure to Microsoft or Symantec DLP solutions is desirable.
- Clear and effective communication skills, both written and verbal.
- Demonstrated organizational abilities with a keen eye for detail.
- Commitment to delivering exceptional client service, with the confidence to engage in-person and virtually.
- Proven ability to manage multiple tasks simultaneously and follow through to completion.
- English proficiency in both technical and non-technical communication is required.
- Technical Spanish speaking skills are desirable.
Benefits
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data SecurityData Security Posture ManagementInsider Threat ManagementEndpoint SecurityCloud SecurityWindows ServerIISMS SQLLinuxDLP solutions
Soft Skills
communication skillsorganizational abilitiesclient serviceattention to detailtask managementproblem-solvingcollaborationpresentation skillscustomer engagementrisk management