Security Solution Engineer
Proofpoint
full-time
Posted on:
Location Type: Hybrid
Location: Montana • New Hampshire • United States
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Salary
💰 $78,800 - $123,805 per year
About the role
- Provide expert technical support for email security solutions
- Monitor daily email security infrastructure
- Collaborate with MTPS Delivery team
- Ensure adherence to best practices and customer requests
- Handle customer escalations and support cases
Requirements
- Expertise in email security solutions
- Familiarity with Managed Threat Protection Services (MTPS)
- Experience in incident management
- Knowledge in operational oversight
- Strong technical support skills
- Ability to work with escalations and triage support cases
Benefits
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
email security solutionsincident managementoperational oversight
Soft Skills
technical supportescalation handlingtriage