PRONTO Manufacturing & Fulfillment

QA Engineer

• Perform manual QA testing of UI features and new development releases
• Validate application functionality against requirements and expected behavior
• Identify, document, and track bugs or inconsistencies
• Collaborate with developers to ensure high-quality product releases
• Provide technical support to clients via email, chat, and phone
• Troubleshoot issues and guide users toward effective solutions
• Help improve internal QA and support processes
• Assist with documentation and knowledge base updates

Junior QA & Support Specialist