Junior QA & Support Specialist

PRONTO Manufacturing & Fulfillment

QA & Support Specialist responsible for manual testing and technical support at a dietary supplement manufacturer. Opportunity for growth in a dynamic remote work environment.

Posted 4/27/2026full-timeRemote • 🇱🇹 LithuaniaJunior💰 €1,100 - €1,500 per monthWebsite

About the role

Key responsibilities & impact

Perform manual QA testing of UI features and new development releases
Validate application functionality against requirements and expected behavior
Identify, document, and track bugs or inconsistencies
Collaborate with developers to ensure high-quality product releases
Provide technical support to clients via email, chat, and phone
Troubleshoot issues and guide users toward effective solutions
Help improve internal QA and support processes
Assist with documentation and knowledge base updates

Requirements

What you’ll need

Strong attention to detail and problem-solving skills
Clear communication skills (written and verbal)
Ability to understand user flows and system behavior
Basic technical understanding of web applications
Ability to manage multiple tasks and prioritize effectively
Proactive mindset and willingness to learn
Previous experience in QA, testing, or customer support (Nice to Have)
Familiarity with bug tracking tools (e.g., Jira, Trello, ClickUp) (Nice to Have)
Basic understanding of software development lifecycle (Nice to Have)

Benefits

Comp & perks

Remote work flexibility
Home office support
Wellness & health budget
25+ working days of holidays
2 paid volunteering days per year
Learning & development opportunities (training, conferences)
Career growth and advancement opportunities
Annual achievement bonus
Access to company products
Team-building activities
And more (Welcome Package, etc.)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

manual QA testingbug trackingapplication functionality validationtroubleshootingdocumentationknowledge base updatesweb applications understandingsoftware development lifecycle understanding

Soft Skills

attention to detailproblem-solvingclear communicationuser flow understandingtask managementprioritizationproactive mindsetwillingness to learn