Regional Director of Outreach – Southeast US
Promises Behavioral Health
full-time
Posted on:
Location Type: Hybrid
Location: Florida • North Carolina • United States
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Job Level
About the role
- Providing leadership, guidance and accountability for the outreach team and the individual representatives assigned as direct reports
- Creating and driving outreach strategy
- Meeting all company and facility goals
- Coaching and developing individuals by providing strategic vision, direction and trustworthy leadership
- Training, managing and retaining a highly competent, remote team
- Understanding the behavioral health industry and the specific outreach skills and approaches that are effective for developing relationships in compliance with applicable laws
- Coaching and teaching practical skills required for team success
- Possessing strong analytical, hiring and recruiting skills to translate data into practical strategies
- Managing a team of outreach professionals
- Recruiting, hiring, training, and developing all outreach professionals within an assigned region
- Supporting and contributing to company and team culture
- Tactical management of all direct reports
- Formal reporting on outreach efforts, planning and execution of the outreach strategy
- Ensuring accurate and complete recording of outreach activities into the CRM
- Delivering accurate forecasts and analytics for leadership
- Coaching and mentoring outreach team members for professional growth
- Working closely with facility management and field outreach professionals for target development and strategy
- Assisting potential clients to access treatment with appropriate understanding
- Complying with all policies and local, state, and federal laws
- Monitoring CRM daily for needed actions and follow-ups
Requirements
- Bachelor's degree or higher in business or job related medical or mental healthcare discipline is preferred
- 5 years of outreach leadership experience is preferred
- 5 years of direct outreach experience preferably in behavioral health or another health-related field
- Working knowledge of the nuances of outreach in the behavioral health field
- Established connections and relationships in the behavioral health field
- Proven track record of implementing and navigating organizational changes with an emphasis on change management.
- Goal-oriented with established track record in leading teams in achieving professional goals.
- A strong leader, ability to inspire, motivate and lead a team to exceed both tactical and strategic objectives
- Positive, solution focused and highly independent
- Relishes working in a high performance-driven environment
- Resourceful, proactive, analytical – ability to teach and be teachable
- Sound decision-making skills
- A natural team player, able to work as part of a multi-disciplinary leadership team to achieve shared goals
- Excellent leadership, communication, humility and interpersonal skills
- High emotional intelligence and the ability to manage complex issues and situations
- Proven ability to resolve conflict and overcome challenges quickly and effectively with minimal disruption
- Highly competent computing skills, particularly with Excel and MS office software
- Strong business acumen and high sense of urgency
- Travel Required up to 80%
Benefits
- 100% Remote Position
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
outreach strategydata analysischange managementteam managementrecruitingtrainingcoachingforecastingCRM managementbehavioral health outreach
Soft Skills
leadershipcommunicationanalytical skillsproblem-solvingteam playeremotional intelligenceconflict resolutionmotivationindependenceresourcefulness
Certifications
Bachelor's degreeMaster's degree