Promises Behavioral Health

Director

• Managing a team of outreach professionals
• Recruiting, hiring, training and developing all outreach professionals in an assigned region, territory or position
• Supporting and contributing to company and team culture including upholding and reinforcing all company policies and procedures
• Tactical management of all direct reports
• Formal reporting on outreach efforts, planning and execution of the outreach strategy for senior management, executive team and facility leadership
• Ensuring accurate and complete recording of outreach team member activities into the CRM.
• Delivering accurate forecasts and analytics for leadership
• Coaching and mentoring of outreach team members to achieve maximum potential and professional growth through continuous monitoring and development of skills
• Working closely with facility management and field outreach professionals to develop prospecting targets, call routing and time management strategies
• Assisting potential clients to access treatment with an understanding of appropriateness and levels of care
• Carrying out responsibilities in compliance with all policies along with local, state and federal laws
• Maintaining thorough understanding of competitors’ strengths and weaknesses and current positions in the market and reports any updates or changes to their supervisor as requested
• Monitoring CRM daily for needed actions and follow ups
• Special projects and additional duties as assigned

Regional Director – Outreach