Promises Behavioral Health

Manager

• Build, maintain and establish the Promises Behavioral Health brand by establishing business connections with hospitals, crisis units, physicians, mental health professionals and other relevant groups or agencies
• Collaborate with hospital discharge planners, social workers, case managers, physicians and management; provide outreach education, support and resources to referral sources, families, and potential patients
• Promote programs in community service areas communicating entire spectrum of services through direct personal contact with existing and potential community relationships
• Work with Regional Director of Outreach to grow name recognition and brand in assigned region
• Complete administrative assignments and documentation as requested
• Act as liaison between clients, families, community providers and treatment centers regarding admission communication and follow-up
• Develop and maintain relationships with hospitals, unions, employee assistance programs, other substance abuse providers, private practitioners, courts, law offices, schools, and recovery advocacy groups
• Execute analysis of assigned region and create and execute strategic plans
• Offer clinically informed tours of facilities and represent Promises at networking events, conferences, and meetings
• Draft communications to develop community relationships and access appropriate community resources
• Inform and orient clients regarding appropriateness and level of care
• Carry out responsibilities in compliance with company policies and all local, state and federal laws (including 42 CFR Part 2 and HIPAA)
• Daily reporting of all activities in Customer Relationship Management (CRM) tool

Territory Outreach Manager