Promise

Software Engineering Lead

Promise

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $204,000 - $265,000 per year

Job Level

Senior

About the role

  • Roll your sleeves up and build alongside the team, know the ins and outs of the product.
  • Partner with Product and Design to prioritize the right features—balancing usability, scalability, and measurable real-world impact.
  • Ensure the platform is secure, composable, and capable of supporting governments and utilities nationwide.
  • Deliver features that make it easier for families to stay on track—like flexible installments, smart reminders, and personalized plans.
  • Dive into technical details when needed, from debugging production issues to optimizing system performance.
  • Leverage AI and automation to eliminate inefficiencies, reduce operational overhead, and free teams to focus on what counts.
  • Partner with Customer Success and Operations to ensure seamless deployments and reliable performance in the field.
  • Define and enforce standards for engineering quality, system reliability, and collaborative excellence.

Requirements

  • 6+ years building and scaling production software, including at least 2 years leading teams or projects.
  • A track record of setting technical direction, aligning stakeholders, and delivering against ambitious goals.
  • Strong background in backend systems, system design, and secure architecture.
  • Experience working with legacy or third-party systems (government, fintech, or regulated industries a plus).
  • Ability to turn complex challenges into simple, scalable solutions.
  • Comfort operating in a fast-paced, feedback-driven environment where priorities can shift quickly.
  • Belief in Promise’s vision that better systems create more equitable outcomes.
  • Experience in payments, civic tech, or public infrastructure (Bonus points).
Benefits
  • 100% paid health coverage
  • Generous PTO and sick leave
  • Lunch, snacks, and coffee provided
  • Company retreats
  • Opportunities to travel and see the impact of your work
  • Hybrid work: we deeply value in-person collaboration and are in-office at least 3 days a week, but are flexible on working from home
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
backend systemssystem designsecure architecturedebuggingsystem performance optimizationAIautomationscalable solutions
Soft Skills
leadershipstakeholder alignmentproblem-solvingadaptabilitycollaborationcommunication