Prominence Advisors

Senior Consultant, Commercial Excellence

Prominence Advisors

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Lead WLH engagements focused on strategic account management, customer segmentation, stakeholder mapping, and value-based engagement strategies
  • Facilitate working sessions, capability-building workshops, and solution design discussions with client stakeholders
  • Serve as a trusted partner to WLH clients by demonstrating credibility, responsiveness, and a strong understanding of their commercial environment and strategic priorities
  • Collaborate with WLH team members to collect, analyze, and synthesize customer and market data to inform solution design, account planning tools, and commercial recommendations
  • Ensure timely and high-quality development, delivery, and implementation of project materials and sustainability resources that reinforce commercial excellence
  • Translate complex healthcare trends into clear implications for commercial teams and account strategy
  • Design and develop high-quality, customized tools, frameworks, training materials, and resources that strengthen account management discipline, commercial execution, and customer engagement effectiveness
  • Translate customer insights, data, and marketplace intelligence into actionable solutions that support behavior change, capability building, and measurable performance improvement
  • Build resources that help clients articulate value, differentiate offerings, and align with customer priorities across health systems, IDNs, payers, and other emerging stakeholders
  • Continuously refine and adapt materials based on client feedback, evolving market conditions, and emerging commercial challenges
  • Manage project workstreams and coordinate deliverables to ensure alignment across internal and client stakeholders
  • Develop polished deliverables including PowerPoint presentations, Word documents, Excel-based tools, and other materials that meet WLH’s standards for clarity, accuracy, and strategic impact
  • Identify and track key metrics to quantify the effectiveness and business impact of commercial and account management interventions
  • Maintain strong working relationships with WLH team members and clients, as reflected in feedback, project outcomes, and repeat engagements

Requirements

  • 7-10 years of experience in pharmaceutical commercial organization, consulting, agency or related roles
  • Demonstrated experience across multiple pharmaceutical or biopharma companies, therapeutic areas, or commercial structures
  • Strong understanding of pharmaceutical commercial operations, including the interactions between commercial, market access, and medical affairs teams
  • Deep understanding of the evolving healthcare ecosystem, including quality metrics, total cost of care, population health, care delivery models, and emerging customer types
  • Ability to assess and prioritize therapeutic areas and brand strategies within the context of customer needs, health system priorities, and account-level opportunities
  • Demonstrated learning agility, innovative thinking, and the ability to conduct needs analyses and build tailored, customer-centric commercial solutions
  • Strong problem-solving skills with the ability to simplify and communicate complex scientific, technical, or market concepts for diverse audiences
  • Strong communication skills with a commitment to open, respectful, and professional collaboration
  • Proficiency in virtual and in-person client engagement
  • High comfort level with technology platforms and Microsoft 365 tools (PowerPoint, Word, Excel, Outlook, SharePoint, MS Forms, etc.)
  • Demonstrates curiosity and learning agility in exploring emerging technologies, including AI-enabled tools, to improve research, content development, and consulting deliverables
  • Knowledge of change management principles and experience supporting organizational change and human capital development initiatives
  • Ability to handle confidential information with discretion and professionalism
  • Pharmaceutical, agency, or commercial marketing experience preferred; experience supporting account management or commercial excellence initiatives strongly valued
Benefits
  • Competitive compensation models (salaried and hourly options)
  • Signing bonus for every role
  • Remote-first culture with flexible scheduling and no relocation requirement
  • Comprehensive medical coverage with 50% of employee premiums covered
  • Flexible prescription services and 24/7 virtual care access
  • 401(k) with a 3% employer match
  • Generous paid time off for salaried team members to rest and recharge, including paid holidays and 2+ religious holidays (as applicable and with pre-approval required)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer segmentationstakeholder mappingsolution designdata analysisproject managementneeds analysiscommercial operationschange managementperformance improvement
Soft Skills
communicationproblem-solvingcollaborationlearning agilityinnovative thinkingcuriosityresponsivenesscredibilityadaptabilityprofessionalism