Promethean

Pre-Sales Engineer

Promethean

full-time

Posted on:

Location Type: Hybrid

Location: Blackburn • United Kingdom

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Salary

💰 €54,700 - €82,000 per year

About the role

  • Pre-Sales: Technical hard- and software support remote and in the field for the Area Manager Sales especially for key tender preparation and during key tender process
  • Reception and tracking of product enhancements for tenders
  • Support of key customers and partners in the region to answer technical product questions after consulting the Area Manager Sales
  • Deliver technical training for installing and maintenance Promethean hard- and software for end customer, partner, and co-worker.
  • After-Sales: Documentation of product enhancements and bugs in the internal portal Promethean Backstage and be internally the first point of contact for the Promethean Support and Escalations Team.
  • Maintenance and installation of Prometheans internal hard- und software products in the office in the Promethean offices and in the flight cases.
  • Support of the Area Manager Sales and partner, especially through escalated support requests local at the end customer.
  • Development of audio-visual training material for partners and end customer in the German speaking market.
  • General: Installation and training on IT Equipment for new hires based on Promethean standards

Requirements

  • Great Knowledge of Promethean hard- and software solutions.
  • Technical background, best IT or support.
  • Very good presentation and communication skills
  • Problem solving orientated
  • This is a position in a global company, English language skills and excellent German skills are required
  • Travel and overnight stays required
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Promethean hard- and software solutionstechnical supportinstallationmaintenanceaudio-visual training material developmenttender preparationdocumentationproblem solving
Soft Skills
presentation skillscommunication skillscustomer supportteam collaborationproblem solving orientation