ProMedica

HIM Call Center Representative

ProMedica

part-time

Posted on:

Location Type: Remote

Location: Ohio • United States

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Salary

💰 $31,200 - $55,744 per year

About the role

  • Serve as the ambassador and voice for ProMedica’s HIM department
  • Communicate the process of obtaining medical records
  • Help myChart users with questions about the app
  • Keep a record of all requests
  • Be responsible for accepting and posting payments to release of information about patient accounts

Requirements

  • High School diploma or equivalent
  • 2 years' experience in health information management, physician office, clinical or hospital business office, or applicable college education
  • Associate degree in Health Information management or related field (preferred)
  • Current student enrolled in a CAHIIM (Commission on Accreditation for Health Informatics and Information Management) approved program (preferred)
  • Previous experience with Epic and/or EMR RHIT (preferred)
Benefits
  • 401k retirement plan (no company match for per diem status)
  • Employee assistance program
  • Employee discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
health information managementmedical records managementpayment processingmyChart supportEpicEMRRHIT
Soft Skills
communicationcustomer serviceorganizational skillsattention to detail
Certifications
CAHIIM accreditation