Product Manager, Aseptic Packaging
ProMach
full-time
Posted on:
Location Type: Remote
Location: Florida • Missouri • United States
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About the role
- Support RSMs during customer presentations, product demonstrations, and technical discussions.
- Identify and qualify potential customers through market research, networking, and industry outreach.
- Participate in critical customer Factory Acceptance Tests (FATs) to support customer experience and ensure technical accuracy.
- Attend industry trade shows, conferences, and seminars as required to promote Aseptic packaging solutions and gather market intelligence.
- Maintain expert-level knowledge of aseptic filling and sterile processing product lines.
- Maintain full visibility and engagement with every active aseptic sales opportunity.
- Review customer User Requirement Specifications (URS) and confirm that third party proposals accurately address all requirements.
- Ensure Salesforce is updated with accurate opportunity notes, next steps, and customer communication details.
- Document all quote requests in Salesforce to track timely delivery and follow-up.
- Monitor opportunity dashboards to ensure accuracy and identify any risks or delays.
- Maintain up-to-date tracking of all open aseptic orders, including project timelines, milestones, and FAT scheduling.
- Participate in project meetings with customers to support communication, manage expectations, and address technical or timeline concerns.
- Work with customers and third party project teams to obtain outstanding information, approvals, or deliverables.
- Identify schedule risks early and collaborate with both internal and external stakeholders to resolve issues.
- Collaborate closely with After‑Sales Service to stay informed about any ongoing service or support issues related to installations.
- Provide product training and technical updates to RSMs as new features, models, or updates become available.
- Gather field feedback and communicate it to suppliers for continuous product improvement.
- Assist with competitive analysis and market insights to support strategy and forecasting.
Requirements
- Bachelor’s degree in Engineering, Life Sciences, Business, or related field (or equivalent experience).
- 5+ years experience in sterile pharmaceutical manufacturing equipment, aseptic filling systems, or related technical fields strongly preferred.
- Strong understanding of GMP, aseptic processing principles, and pharmaceutical equipment validation processes.
- Excellent communication, presentation, and organizational skills.
- Ability to travel domestically and internationally for customer visits, FATs, and trade shows.
- Proficiency with CRM tools, preferably Salesforce.
- Technical aptitude and the ability to translate complex concepts into customer-friendly explanations.
- Strong project coordination and multitasking skills.
- Customer-focused mindset with a proactive, solution-oriented approach.
- High attention to detail and accuracy in documentation and communication.
- Ability to work independently while maintaining alignment with cross‑functional teams.
- Ability to travel in Europe and North America as needed estimated at 40-60%.
Benefits
- Total compensation includes salary, comprehensive medical/dental programs, and life insurance.
- Generous paid time off program.
- Retirement savings plan with company match.
- No waiting period for benefits – eligible on first day of employment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
aseptic filling systemssterile processingGMPpharmaceutical equipment validationproject coordinationmarket researchcompetitive analysistechnical aptitudecustomer requirement specificationsFactory Acceptance Tests
Soft Skills
communication skillspresentation skillsorganizational skillscustomer-focused mindsetproactive approachattention to detailmultitasking skillsindependent workcollaborationproblem-solving