Solutions Engineer
project44
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • United States
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Tech Stack
About the role
- Support technical discovery and solution design for a range of opportunities, including enterprise deals, with guidance from senior team members as needed.
- Partner closely with Account Executives to align on customer goals, clarify requirements, and support account strategy execution throughout the sales cycle.
- Translate customer challenges into project44 solutions by connecting workflows, integrations, and product capabilities to measurable outcomes.
- Develop domain knowledge in supply chain visibility, transportation management, and digital transformation to effectively support customer conversations.
- Stay current on evolving industry trends (logistics automation, APIs, AI/ML-driven visibility, IoT) and help customers understand how project44 can support innovation and modernization.
- Design and deliver strong product demos and evaluations, including standard demos and moderately customized demonstrations aligned to prospect needs.
- Support proofs of concept and value assessments by helping define scope, validate requirements, coordinate resources, and document outcomes (including benefits/impact where applicable).
- Partner with senior SEs on executive-ready messaging by contributing technical inputs and supporting materials that help articulate value and ROI.
- Collaborate with Implementation and Customer Success to enable smooth handoffs from sales to delivery and set projects up for success.
- Contribute to enablement and consistency by documenting best practices (demo assets, discovery templates, technical FAQs) and sharing learnings with the broader Solutions Engineering team.
- Share market and customer feedback with Product and Engineering to help improve the platform and inform roadmap discussions.
Requirements
- 3-5 years of experience in technical pre-sales, solutions engineering, solutions consulting, implementation, solutions architecture (early-career), or technical customer-facing roles within SaaS or enterprise software.
- Interest in and growing knowledge of supply chain, transportation, and logistics processes (direct experience a plus, but not required for all candidates).
- Experience supporting multi-stakeholder sales cycles, including partnering with Sales and navigating technical/customer IT conversations.
- Working knowledge of APIs, integration fundamentals, and data exchange formats (e.g., JSON, XML).
- Strong communication and presentation skills, with the ability to explain technical concepts clearly to mixed technical and business audiences.
Benefits
- Relocation assistance available for candidates open to moving to Chicago.
- Diversity & Inclusion initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solutions engineeringsolutions consultingimplementationsolutions architectureAPIsdata exchange formatsJSONXMLlogistics automationAI/ML-driven visibility
Soft Skills
communication skillspresentation skillscollaborationcustomer-facingtechnical inputsproblem-solvingdocumentationstakeholder managementcustomer feedbackproject management