Project Expedition

Content Marketing Manager

• Lead and mentor a team focused on onboarding new suppliers
• Own the onboarding process from initial engagement through activation
• Serve as the main point of contact for suppliers during onboarding
• Partner with technical teams to support integrations and resolve issues
• Ensure all supplier content meets quality standards and is optimized for conversion
• Improve onboarding workflows, documentation, and playbooks
• Track and drive performance against onboarding KPIs (time to launch, activation, quality)
• Identify bottlenecks and continuously improve processes
• Collaborate with product, operations, and commercial teams to share insights and improve the platform
• Analyze supplier and onboarding data to drive better outcomes
• Support early-stage supplier success through guidance and best practices
• Leverage AI to optimize and automate repetitive tasks and processes

Content Expansion Team Lead

Business Development Rep

• Lead the full sales lifecycle, from identifying new opportunities with travel agencies and advisors to closing deals and nurturing long-term relationships.
• Cultivate strong relationships with key agency partners and travel advisors, driving high-value engagements and expanding account portfolios.
• Help with onboarding and training efforts for new travel advisors, ensuring they are equipped to succeed with Project Expedition's offerings.
• Serve as a primary point of contact for key accounts, handling escalations, solving problems, and ensuring client satisfaction.
• Partner with internal teams (Support, Product, etc.) to ensure a seamless client experience and advocate for product enhancements based on customer feedback.
• Represent Project Expedition at industry events, client meetings, and conferences. Travel may account for approximately one week per month, with flexibility to meet business needs (weekends included).

Content Expansion Team Lead

Business Development Manager