Progyny, Inc.

Provider Account Manager – Fertility Network

Progyny, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $120,000 - $135,000 per year

About the role

  • Develop trusted partnerships with business managers, clinical leaders, and key decision-makers
  • Consistently present fertility outcome data to assigned accounts, ensuring physicians are informed about metrics and expectations
  • Collaborate across departments—including sales, client account management, business intelligence, member services, marketing/PR, and finance—to meet the diverse needs of stakeholders
  • Identify, assess, and implement new processes to improve efficiency in timely filing and claims payments
  • Work closely with employer services and marketing teams to achieve network management goals and provide customer insights for service enhancements
  • Represent Progyny as an expert at conferences, physician offices, and with employer clients
  • Deliver consistent educational updates regarding Progyny Rx, authorizations and claims, provider portal, and general business operations
  • Perform administrative tasks such as maintaining provider accounts, credentialing, and managing special projects
  • Lead negotiations of financial and operational contract terms with IVF and Reproductive Urology clinics, prioritizing unit cost management, client value, and clinical success
  • Help develop innovative contracting strategies and network discounts, including pay-for-performance models
  • Maintain and revise provider contracts in response to client benefit and programmatic changes
  • Build and expand senior-level relationships with fertility clinics in your region
  • Develop, negotiate, and finalize service agreements and reimbursement schedules, leveraging a thorough understanding of Progyny’s fertility services
  • Strategically analyze business models, budget cycles, and key decision-makers to maximize partnership opportunities

Requirements

  • 4+ years of managed care contracting, negotiation, and/or sales experience in the fertility sector or women’s health
  • Knowledge of reproductive endocrinology and infertility (REI) and/or reproductive urology (RU)
  • Background may include specialty pharmacy management (fertility), fertility nursing, clinic management, health plan administration, or fertility clinic business consulting
  • Solution-driven mindset—proactively addressing challenges
  • Highly organized, detail-oriented, and results-focused
  • Skilled at simplifying complex systems and delivering clear communications
  • Exceptional communication, interpersonal, leadership, coaching, and conflict resolution abilities
  • Outstanding presentation skills; comfortable speaking to large groups
  • Ability to manage multiple projects and deadlines simultaneously
  • Self-motivated with a commitment to producing thorough, client-ready work
  • Flexible and adaptable in a dynamic, fast-paced environment; ready to take on new and varied responsibilities
  • Proficient in MS Office (advanced skills in pivot tables preferred) and CRM systems
  • Bachelor’s degree or relevant experience required
  • Willingness to travel by air up to eight days per month
Benefits
  • Paid family and parental leave
  • Preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support)
  • Family and pet care fund
  • Menopause and midlife care
  • Health, dental, vision and life insurance options for employees and family
  • Free in-person, virtual and text-based mental health and wellness support
  • Paid time off, including vacation, sick leave, personal days and summer flex time
  • Company equity
  • Bonus program
  • 401(k) plan with company match
  • Access to on-demand legal and financial advice
  • Learning and development programs to help you grow professionally and a mentorship program
  • Company social events to include annual volunteer day and donation matching
  • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
managed care contractingnegotiationsales experiencereproductive endocrinologyinfertilityreproductive urologyspecialty pharmacy managementclinic managementhealth plan administrationfertility clinic business consulting
Soft Skills
solution-driven mindsethighly organizeddetail-orientedresults-focusedexceptional communicationinterpersonal skillsleadershipcoachingconflict resolutionpresentation skills
Certifications
Bachelor’s degree